. Contact Care Workstream Specialist This role is an expanded Consumer and Customer Care Associate position within the Digital..., and Agent Retention. The role involves close coordination with a Contact Care vendor to support training, process improvements...
vacancy is filled. Contact Care Workstream Specialist This role is an expanded Consumer and Customer Care Associate position... like SLA, CSAT, QA Scores, and Agent Retention. The role involves close coordination with a Contact Care vendor to support...
. Contact Care Workstream Specialist This role is an expanded Consumer and Customer Care Associate position within the Digital..., and Agent Retention. The role involves close coordination with a Contact Care vendor to support training, process improvements...
with business goals and objectives. Direct market research and analytics to identify and exploit opportunities, customer needs..., including all levels of GE internal staff and distribution partners, and clients. Exceptional skills as a change agent...
driven by key offerings like Marketing Transformation, Connected Commerce and Next-Generation Customer Care. These services... help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby...
position. Computer Knowledge a must With Sales Experiences & customer care oriented With real estate sales experience Key... _ Leasing Requirements: _ _ Preferred qualifications _ Strong customer service skills Comfort with multitasking Organizational...
management and development of the staff. Key responsibilities of this role include enhancing agent technical expertise... and delivery of timely seller care, proactively identifying trends impacting sellers and clients, and driving business improvements...
management and development of the staff. Key responsibilities of this role include enhancing agent technical expertise... and delivery of timely seller care, proactively identifying trends impacting sellers and clients, and driving business improvements...
between current and future system states Ability to be a change agent, using influence, education and persuasion to build..., Order Management etc.), including hyper-care activities and user access management for multiple systems, business partner...
shifts based on call leads and agent weekly performance General Customer Care Agent duties Although this is not your primary... work procedures and policies . Demonstrate the highest standard of customer service setting the benchmark for agents...
all requests for completeness before making updates to the Transfer Agent System, FundServ etc. Accuracy is of great importance... School Graduate (K-12), or College Undergrad Customer Service/Contact Center Training and/or Certification is an advantage...
transition between current and future system states Ability to be a change agent, using influence, education and persuasion..., Purchasing, Order Management etc.), including hyper-care activities and user access management for multiple systems, business...