to produce a synergistic blend of customized solutions: Call Centres, Back Office Processes, Customer Care, IT Services... customer wait times. Maintain awareness of agent adherence to schedules and make real-time adjustments to ensure optimal...
MORE ABOUT OUR JOB VACANCIES BELOW. We are continuously looking for top talents to join our team as _Call Center Agent for LOCAL Account (limited slots)_. We achieve... stability in our organization by treating our employees the same way we treat our valued clients, with utmost care. List...
to produce a synergistic blend of customized solutions: Call Centres, Back Office Processes, Customer Care, IT Services... customer wait times. Maintain awareness of agent adherence to schedules and make real-time adjustments to ensure optimal...
and customer satisfaction. Act as the main point of contact for the BPO and handle their day-to-day communication and requirements... use of all agent tools and offboarding in alignment with Turnitin’s security requirements. Maintain a working knowledge of operational...
MORE ABOUT OUR JOB VACANCIES BELOW. We are continuously looking for top talents to join our team as _Call Center Agent for LOCAL Account (limited slots)_. We achieve... stability in our organization by treating our employees the same way we treat our valued clients, with utmost care. List...
and care. Agent Support: Provide prompt and reliable support to agents, responding to inquiries and requests... ability to manage and prioritise multiple tasks. Attention to Detail: High attention to detail, ensuring accuracy in all work. Customer...
management and development of the staff. Key responsibilities of this role include enhancing agent technical expertise... and delivery of timely seller care, proactively identifying trends impacting sellers and clients, and driving business improvements...
A sales support agent is responsible for providing customer service to the company's clients with existing reservations..., assisting the sales department with technical GDS procedures, and working on customer preferences and company interests. The...
stability in our organization by treating our employees the same way we treat our valued clients, with utmost care. List... of vacancies we have for you: Customer Service Representative Technical Support Representative Sales Representative Travel Associate Healthcare Specialist...
account Provide Insights in Client/Operational Identified issues, opportunities and/or red flags Process Map/Customer or Agent... to improve team KPIs Provide Root Cause/Deep dive audits in a customer experience perspective to contribute recommendations...
supervisors, QA, and trainers for gaps heard in call monitoring of agent to customer. Collaborate and attend partner/vendor...Job Description: Lead CS Vendor Management- In-country Lead CS Vendor Management to oversee all lines of Business Care...
in our organization by treating our employees the same way we treat our valued clients, with utmost care. List... of vacancies we have for you: Customer Service Representative Technical Support Representative Sales Representative Travel Associate Healthcare Specialist...
) and MyBus Landcruise. We cater to a wide range of customer needs in close collaboration with our trusted suppliers and powered... and shape itineraries suited to our customers' needs with real-time insider knowledge. We take care of everything from ground...
, and policy implementation to address team members and branch-related concerns. Assist the Customer Care Supervisor and Assistant... Supervisor in delivering excellent customer service to clients through boosting promotional activities, monitoring agent's sales...
, and policy implementation to address team members and branch-related concerns. Assist the Customer Care Supervisor and Assistant... Supervisor in delivering excellent customer service to clients through boosting promotional activities, monitoring agent's sales...
, and policy implementation to address team members and branch-related concerns. Assist the Customer Care Supervisor and Assistant... Supervisor in delivering excellent customer service to clients through boosting promotional activities, monitoring agent's sales...
management and development of the staff. Key responsibilities of this role include enhancing agent technical expertise... and delivery of timely seller care, proactively identifying trends impacting sellers and clients, and driving business improvements...
About the Role: Grade Level (for internal use): 08 S&P Global Corporate The Role: Collections Agent (EMEA) The Team... while at the same time providing excellent customer service. This position is responsible for ensuring delinquent accounts...
guide for new hires while also providing the same care to seasoned professionals Do you enjoy providing feedback for process... improvement and efficiency Be our newest Call Center Trainer now! You will oversee our agent onboarding, training, and performance...
guide for new hires while also providing the same care to seasoned professionals Do you enjoy providing feedback for process... improvement and efficiency Be our newest Call Center Trainer now! You will oversee our agent onboarding, training, and performance...