result to quality risk and report it to concerned stakeholders Status Reporting and Customer Focus on an ongoing basis... proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking...
of customer Propose and Validate BoM for Network Infrastructure solutions. Preparing Scope of Work and Project Plans for the... Solution. Closely work with Project Managers and customer's Technical authority and ensure smooth delivery of project...
technology ecosystem Tracks industry and application trends and relates these to planning current and future IT needs... of security principles across the organization, to meet business goals along with customer and regulatory requirements Assist...
result to quality risk and report it to concerned stakeholders Status Reporting and Customer Focus on an ongoing basis... proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking...
Role Purpose The purpose of this role is to work with Application teams and developers to facilitate... Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain - from planning...
is implemented as designed to the customer's satisfaction and approval Actively participate in and lead the assessment, planning... process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed...
to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application... to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs...
/ slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test... and serviceability, trace the result to quality risk and report it to concerned stakeholders Status Reporting and Customer Focus...
to ensure smooth running of production systems, ensuring service SLAs are met to provide quality service to consumers. Lead the... of various application with varying risk and impact levels. 5. Monitor and report on all aspects of Production processing...
legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis... logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record...
, as directed by the Transition Lead/Manager Ensure timely setup of relevant internal tools/products for the account to ensure... Conduct data extraction of hours spent per transition and tracking against planned budget Assist the transition lead in the...
Role Purpose The purpose of this role is to work with Application teams and developers to facilitate... Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain - from planning...
-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract... in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project...
legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis... logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record...
result to quality risk and report it to concerned stakeholders Status Reporting and Customer Focus on an ongoing basis... proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking...
/ slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test... and serviceability, trace the result to quality risk and report it to concerned stakeholders Status Reporting and Customer Focus...
to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application... to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs...
result to quality risk and report it to concerned stakeholders Status Reporting and Customer Focus on an ongoing basis... proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking...
On boarding Training requirements, Pre Process, Customer Visits etc. 4. Ensure that all new employees go through the defined new... Skills 4 Good Customer interaction skills 5 PC literate with good system navigation skills 6 Good Data input skills 7 MS...
result to quality risk and report it to concerned stakeholders Status Reporting and Customer Focus on an ongoing basis... proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking...