/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up... to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team...
is solved; who have a strong desire to provide solutions to customer issues in a fast paced environment; and who are energised... for you, on this exciting journey. Do apply! In this role, you'll lead all technical aspects of implementations, which includes collecting...
result to quality risk and report it to concerned stakeholders Status Reporting and Customer Focus on an ongoing basis... proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking...
result to quality risk and report it to concerned stakeholders Status Reporting and Customer Focus on an ongoing basis... proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking...
legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis... logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record...
result to quality risk and report it to concerned stakeholders Status Reporting and Customer Focus on an ongoing basis... proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking...
that help in the security posture of the organization by protecting the sensitive information Do Ensuring customer... Type Stakeholder Identification Purpose of Interaction Internal Technical Lead/ Project Lead Regular reporting & updates...
have a strong desire to provide solutions to customer issues in a fast paced environment; and who are energised with the prospect... for you, on this exciting journey. Do apply! In this role, you'll lead all technical aspects of implementations, which includes collecting...
to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application... to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs...
to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application... to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs...
result to quality risk and report it to concerned stakeholders Status Reporting and Customer Focus on an ongoing basis... proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking...
result to quality risk and report it to concerned stakeholders Status Reporting and Customer Focus on an ongoing basis... proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking...
, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance... customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card...
, as directed by the Transition Lead/Manager Ensure timely setup of relevant internal tools/products for the account to ensure... Conduct data extraction of hours spent per transition and tracking against planned budget Assist the transition lead in the...
legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis... logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record...
Role Purpose The purpose of this role is to work with Application teams and developers to facilitate... Plan and Execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain - from planning...
result to quality risk and report it to concerned stakeholders Status Reporting and Customer Focus on an ongoing basis... proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking...
result to quality risk and report it to concerned stakeholders Status Reporting and Customer Focus on an ongoing basis... proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking...
of managing an agile infrastructure support team Strong interpersonal skills - ability to influence, lead and drive teams..., how technology is best leveraged to add value to business and ultimately the end customer Patch servers during the initial stage...
result to quality risk and report it to concerned stakeholders Status Reporting and Customer Focus on an ongoing basis... proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking...