for providing quality service for total customer satisfaction Build and maintain good relationships with customers Maintain proper...
Respond to customer inquiries via phone, email, and in-person. Provide accurate information regarding our services and repair... customer records and service logs. Follow up with customers to ensure satisfaction. Handle customer complaints and provide...
feedback on the efficiency of customer service processes. Creates SAP Order Acknowledgements and / or convert them to Sales...
feedback on the efficiency of customer service processes. Creates SAP Order Acknowledgements and / or convert them to Sales...
Respond promptly to customer inquiries via phone, email, chat, or social media platforms. Provide accurate and helpful.... Address customer concerns, complaints, and service issues in a professional and empathetic manner. Investigate problems...
Responsibilities · Prepare quotations for Sales Team & customer · Process and acknowledge customer PO from e-mail or e-portal... · Track and follow up customer PO delivery date · Manage the Sales Order, Invoice and DO · Coordinate and manage the...
To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support... and retain customer information Communicate and coordinate with the team and management to ensure smooth operations Provides...
Attend to customer's enquiries on job order status, availability and co-ordination of tasks etc. Execution of customer...
feedback on the efficiency of customer service processes. Creates SAP Order Acknowledgements and / or convert them to Sales...
Handle and resolve all customer queries received via phone, email, social media platform and live chats effectively... problems. All customer service request and any follow-up interaction is logged into CRM accurately and timely. Assist...
and concerns Ensure a wonderful experience for our customers to increase customer retention Handling phone enquiries...-hoc duties as assigned Gather customer satisfaction levels and feedback on customer services for continuous improvement...
Handle and resolve all customer queries received via phone, email, social media platform and live chats effectively... problems. All customer service request and any follow-up interaction is logged into CRM accurately and timely. Assist...
and concerns Ensure a wonderful experience for our customers to increase customer retention Handling phone enquiries...-hoc duties as assigned Gather customer satisfaction levels and feedback on customer services for continuous improvement...
To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support... and retain customer information Communicate and coordinate with the team and management to ensure smooth operations Provides...
To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support... and retain customer information Communicate and coordinate with the team and management to ensure smooth operations Provides...
Enhance customer experience through good customer service and ensure the smooth running of customer service counter operations.... Develop service procedures, policies and standards and lead the continuous improvement of customer care process resulting...
feedback on the efficiency of customer service processes. Creates SAP Order Acknowledgements and / or convert them to Sales...
To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support... and retain customer information Communicate and coordinate with the team and management to ensure smooth operations Provides...
Recording of all quotations into accounting system. Customer orders planning and processing Process orders by generating data...
and concerns Ensure a wonderful experience for our customers to increase customer retention Handling phone enquiries...-hoc duties as assigned Gather customer satisfaction levels and feedback on customer services for continuous improvement...