Attend to customer enquiries (Via incoming call, fax, walk in and email) Attend to walk in customers Process order... transaction in Navision system Time management for export orders within delivery lead-time. Providing proactive customer...
Respond to customer inquiries via phone, email, and in-person. Provide accurate information regarding our services and repair... customer records and service logs. Follow up with customers to ensure satisfaction. Handle customer complaints and provide...
Recording of all quotations into accounting system. Customer orders planning and processing Process orders by generating data...
Attending to customer's enquiries at Walk-in Service counter Handle and resolve customer complaints Maintain of stock...
and concerns Ensure a wonderful experience for our customers to increase customer retention Handling phone enquiries...-hoc duties as assigned Gather customer satisfaction levels and feedback on customer services for continuous improvement...
To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support... and retain customer information Communicate and coordinate with the team and management to ensure smooth operations Provides...
Handle and resolve all customer queries received via phone, email, social media platform and live chats effectively... problems. All customer service request and any follow-up interaction is logged into CRM accurately and timely. Assist...
Respond to customer inquiries via phone, email, and in-person. Provide accurate information regarding our services and repair... customer records and service logs. Follow up with customers to ensure satisfaction. Handle customer complaints and provide...
and concerns Ensure a wonderful experience for our customers to increase customer retention Handling phone enquiries...-hoc duties as assigned Gather customer satisfaction levels and feedback on customer services for continuous improvement...
To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support... and retain customer information Communicate and coordinate with the team and management to ensure smooth operations Provides...
Enhance customer experience through good customer service and ensure the smooth running of customer service counter operations.... Develop service procedures, policies and standards and lead the continuous improvement of customer care process resulting...
and concerns Ensure a wonderful experience for our customers to increase customer retention Handling phone enquiries...-hoc duties as assigned Gather customer satisfaction levels and feedback on customer services for continuous improvement...
Respond promptly to customer inquiries via phone, email, chat, or social media platforms. Provide accurate and helpful.... Address customer concerns, complaints, and service issues in a professional and empathetic manner. Investigate problems...
and concerns Ensure a wonderful experience for our customers to increase customer retention Handling phone enquiries...-hoc duties as assigned Gather customer satisfaction levels and feedback on customer services for continuous improvement...
feedback on the efficiency of customer service processes. Creates SAP Order Acknowledgements and / or convert them to Sales...
Enhance customer experience through good customer service and ensure the smooth running of customer service counter operations.... Develop service procedures, policies and standards and lead the continuous improvement of customer care process resulting...
Respond promptly to customer inquiries via phone, email, chat, or social media platforms. Provide accurate and helpful.... Address customer concerns, complaints, and service issues in a professional and empathetic manner. Investigate problems...
Enhance customer experience through good customer service and ensure the smooth running of customer service counter operations.... Develop service procedures, policies and standards and lead the continuous improvement of customer care process resulting...
To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support... and retain customer information Communicate and coordinate with the team and management to ensure smooth operations Provides...
and concerns Ensure a wonderful experience for our customers to increase customer retention Handling phone enquiries...-hoc duties as assigned Gather customer satisfaction levels and feedback on customer services for continuous improvement...