feedback on the efficiency of customer service processes. Creates SAP Order Acknowledgements and / or convert them to Sales...
To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support... and retain customer information Communicate and coordinate with the team and management to ensure smooth operations Provides...
Attend to customer enquiries (Via incoming call, fax, walk in and email) Attend to walk in customers Process order... transaction in Navision system Time management for export orders within delivery lead-time. Providing proactive customer...
Respond promptly to customer inquiries via phone, email, chat, or social media platforms. Provide accurate and helpful.... Address customer concerns, complaints, and service issues in a professional and empathetic manner. Investigate problems...
To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support... and retain customer information Communicate and coordinate with the team and management to ensure smooth operations Provides...
Attend to customer enquiries (Via incoming call, fax, walk in and email) Attend to walk in customers Process order... transaction in Navision system Time management for export orders within delivery lead-time. Providing proactive customer...
and concerns Ensure a wonderful experience for our customers to increase customer retention Handling phone enquiries...-hoc duties as assigned Gather customer satisfaction levels and feedback on customer services for continuous improvement...
To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support... and retain customer information Communicate and coordinate with the team and management to ensure smooth operations Provides...
Respond promptly to customer inquiries via phone, email, chat, or social media platforms. Provide accurate and helpful.... Address customer concerns, complaints, and service issues in a professional and empathetic manner. Investigate problems...
To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support... and retain customer information Communicate and coordinate with the team and management to ensure smooth operations Provides...
Respond promptly to customer inquiries via phone, email, chat, or social media platforms. Provide accurate and helpful.... Address customer concerns, complaints, and service issues in a professional and empathetic manner. Investigate problems...
In charge of closing of work orders and invoicing to customer Maintain SOP/Work Instruction for customer service process Track... arrangement for warehouse export overtime for shipment when needed Answer any customer query Coordinate with inter department...
feedback on the efficiency of customer service processes. Creates SAP Order Acknowledgements and / or convert them to Sales...
Enhance customer experience through good customer service and ensure the smooth running of customer service counter operations.... Develop service procedures, policies and standards and lead the continuous improvement of customer care process resulting...
and concerns Ensure a wonderful experience for our customers to increase customer retention Handling phone enquiries...-hoc duties as assigned Gather customer satisfaction levels and feedback on customer services for continuous improvement...
Perform data processing and transactions on WMS (warehouse management system or customer's system. Communicate... billing reports to our customers as well as service agreements. Attend to customer's enquiries & complaints when...
and concerns Ensure a wonderful experience for our customers to increase customer retention Handling phone enquiries...-hoc duties as assigned Gather customer satisfaction levels and feedback on customer services for continuous improvement...
feedback on the efficiency of customer service processes. Creates SAP Order Acknowledgements and / or convert them to Sales...
To maintain a professional, positive and empathetic attitude at all times Provide professional and excellent customer support... and retain customer information Communicate and coordinate with the team and management to ensure smooth operations Provides...
Respond promptly to customer inquiries via phone, email, chat, or social media platforms. Provide accurate and helpful.... Address customer concerns, complaints, and service issues in a professional and empathetic manner. Investigate problems...