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, by managing internal operations and resources within the contact centre division, in order to deliver on approved operational... in a Contact Centre and/ or Customer Service environment, of which 1 year at a supervisory level. Managing teams in a high-volume...
Position Reports to: Senior Manager Contact Centre Division: Taxpayer Engagement Location: Durban Advert... in building teams and great experiences for customers. The successful incumbent must have strong operational contact centre...
Workforce Planning Manager BPO / Call Centre | Durban North If youre a master of metrics, a scheduling strategist... for any other suitable roles / positions. For more information, contact: Elzette Hood Senior Recruitment Specialist: Finance and Audit...
Workforce Planning Manager – BPO / Call Centre | Durban North Got a talent for dialing up efficiency and answering... the call for strategic workforce planning? An international powerhouse in the BPO / call centre industry...
Circle, South Africa office. The role is on-site. Who we are Kura provides award-winning outsourced contact centre... within an outsourced contact centre environment Well versed in the provision and design of commercially aware resource models Experience...
results. Collaborate with marketing, product, contact centre, customer support, BI, BA, and other teams to develop and map... for the stars. We have an amazing opportunity for a Customer Experience and Engagement Manager to be based in Umhlanga...
stars. We have an amazing opportunity for a Customer Experience and Engagement Manager to be based in Umhlanga, Durban.... Do you think you have what it takes to be our newest Purple Star? The Customer Experience and Engagement Manager...
-3 years Foods Departmental Manager or Sales Manager experience in a managerial role in retail. Relevant tertiary... by any other conditions or requirements which are irrelevant. More Information Address Delcairn Centre, Village Road, Kloof, Durban...
, South Africa office. The role is on-site. Who we are Kura provides award-winning outsourced contact centre solutions... ISO certifications experience Skills, Knowledge and Capability: Essential Experience in a Contact Centre...
, South Africa office. The role is on-site. Who we are: Kura provides award-winning outsourced contact centre solutions... ISO certifications experience Skills, Knowledge and Capability: Essential Experience in a Contact Centre...
ADVISE SLIP CONTACT Mario Matthews (031) 572 3610/ 076 275 3765. Email: MJM RECRUITMENT 2010 2-10 Recruiter... flexible appointments (Call Centre, Technical) • Outsourced Managed Services • Payroll Services (Weekly, Bi - Weekly, Monthly...
business reviews and reports Knowledge and Skills required: -Contact centre operational management and strategic planning...
in a Contact Centre, compliance or risk management role. -Knowledge and understanding of the ISO Standards and audit procedures... and client reports -Must be able to maintain a strong working knowledge of the wider Contact Centre operation, including...
in a Contact Centre, compliance or risk management role. -Knowledge and understanding of the ISO Standards and audit procedures... and client reports -Must be able to maintain a strong working knowledge of the wider Contact Centre operation, including...
Knowledge and Skills required: -Contact centre operational management and strategic planning experience -Effective leadership...
Workforce Planning Analyst BPO / Call Centre | Durban North Reporting to the Workforce Manager, you will play... / positions. For more information, contact: Elzette Hood Senior Recruitment Specialist: Finance and Audit 012 348 4940...
Workforce Planning Analyst – BPO / Call Centre | Durban North Are you a forecasting fanatic with a knack for keeping..., this role is calling your name. Answer the call and apply today! Reporting to the Workforce Manager, you will play a crucial...
to the Senior Operations Manager & Head of Contact Centre's Liaise with departments with other departments in the Contact... you to further your career. You Bring: 3 Year management experience within a Contact Centre A bonus to have: Related Diploma...