Company Description From the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in...
and city centre. With 60 storeys high, the complex is comprised of 576 hotel guestrooms and, 97 hotel residences and 98...
and city centre. With 60 storeys high, the complex is comprised of 576 hotel guestrooms and, 97 hotel residences and 98...
Key Skills: Call Centre Voice Financial Banking Loans Position: Customer Service Representative Salary: PHP 22k...
, for example, in Helpdesk, Customer Service or Call Centre roles; Mobile Handset support roles; the Telecoms sector: both GSM...
and city centre. With 60 storeys high, the complex is comprised of 576 hotel guestrooms and, 97 hotel residences and 98...
, for example, in Helpdesk, Customer Service or Call Centre roles; Mobile Handset support roles; the Telecoms sector: both GSM...
unit at the service centre according to the standard procedures · Keep the process area clean and tidy and make sure it...
that is required for the Operations Centre 5) Perform network and administrative duties on behalf of the Network Control Group in order...
that is required for the Operations Centre 5) Perform network and administrative duties on behalf of the Network Control Group in order...
volumes across sites to ensure optimal staffing levels Handles schedule adjustments, process/approve agent VL applications... division efficiency and effectiveness Qualifications: Knowledge of Canadian Contact Centre Operation processes Knowledge...
and city centre. With 60 storeys, comprising 576 hotel guestrooms, 97 hotel residences and 96 exclusive Horizon Homes, the... and Travel Agent contracts etc. He/she is also responsible to the assigned Manager in all aspect related to Sales. Requirements...
Work Set Up: Onsite Reporting Contract Duration: 3 months Work Location: Sun Life Centre, 5th Avenue corner Rizal...). Assist the Agency Compensation and Benefits Supervisor and Manager in administering benefits of agent; ensuring...
and city centre. With 60 storeys, comprising 576 hotel guestrooms, 97 hotel residences and 96 exclusive Horizon Homes, the... and Travel Agent contracts etc. He/she is also responsible to the assigned Manager in all aspect related to Sales. REQUIREMENTS...
to drive continuous product improvement Coordinate and deliver an individual project; recently we've had help centre... customer service and problem-solving Minimum of 3 years' experience as an international-facing customer service agent College...
practices and high-quality service delivery. Duties And Responsibilities Quality Assurance: Conduct regular evaluations of agent... and capable of maintaining accurate records. Proficiency in using call centre quality assurance tools and software...
Assurance: Conduct regular evaluations of agent interactions, both voice and digital debt collection calls to assess compliance... accurate records. Proficiency in using call centre quality assurance tools and software. Strong organisational...
of training programs tailored to the needs of our contact centre team. Support with the creation of engaging and interactive... on performance and agent KPIs Complete all required reporting and training observations Complete admin tasks associated with pre...
. You will assist CX leaders to analyse customer contact data and agent productivity, helping to predict customer volumes and trends.... Qualifications: Proven background and experience in an analytical role in a BPO or call centre environment Experience in using...
compliance of statutory and legal requirements and liaises with auditors, tax agent and company secretary as necessary... role Preferable working experience in a Global Finance Shared Services Centre or in logistics industry Good working...