motivated individual to join the Contact Center and Service Operations Product and Planning team. The Contact Center... experience required Contact Center Technology project management experience is REQUIRED Must have CC Tech experience on the...
Experience 2 years of experience in a Customer Relations Contact Center, hospitality industry, or PR/Sales field Experience... customer concerns and to ensure customer loyalty. This position is a Single Point of Contact for customers to address sales...
. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique... positions for both cash and securities. The OR&C Team monitors and processes agent related transactions and provides support...
an integrated suite of tools, HoneyBook simplifies workflow for independent professionals, serving as a center of gravity... that streamlines operations from initial contact to final payment. Our culture is built on five core values that inform...
the contact centers operating model and service goals What you will bring to the Real Time Analyst role: High School... months Worksite Location: Minnetonka, MN | Remote or Hybrid Compensation: $25.00-$28.00 per hour...
sites at the hiring manager's discretion. Consideration for a remote setup also considered at the hiring manager... (“the Center”), other teams to identify where and how to scale capabilities. Provide account, region, area level analytics...
and referral services. Position Overview: The Supervisor oversees daily contact center operations. Primary responsibilities... Contact Center Manager regarding resources and tools to enhance efficiency and productivity. Other duties as assigned...
. This is a full time, exempt role. This role is eligible for a fully remote arrangement. POSITION OVERVIEW: Small Commercial... mainly SCSMs UTs and Renewal UW colleagues to communicate difficult messages most effectively with Agent partners...
with teams to support cloud contact center strategies using AWS and Kore.AI infrastructure. Utilize generative AI and large... (Essential) Cloud Contact Center Strategy: 4-6 years of experience (Essential) Generative AI: 4-6 years of experience...
Job Title: SERVICE DESK AGENT Location: Painted Post, NY (Hybrid) Duration: 06+ Months... Job Description: THIS IS A SERVICE DESK AGENT POSITION - Hours: M-F (8am-5pm) or Multiple shifts could change for needed shifts - Some OT expected...
. Prepares submissions for rating and acts as the gatekeeper between the agent, Underwriter and the Operations Service Center... others accomplish theirs, too. Join our team as we help shape the future. Work Arrangements: This role can have a Hybrid or Remote...
Here's what we're looking for: 5 years relevant Workforce Management experience working in a contact center environment Prior... deliver exceptional customer experiences and achieve overall business objectives by maintaining/improving Gusto's agent-facing...
Specialist - Phone Agent Location: 100% Remote Position. (Work-from-home equipment is provided.) Start date: March 24, 2025... inbound and outbound calls directed to the agent primarily by the telephony system but may include other mechanisms...
, we're looking for YOU! *This is a remote, healthcare, high-volume contact center. Responsibilities: Explain plan...: Must be willing and able to be scheduled 24/7 as the member experience department is a 24/7 fully operating contact center (including...
, we're looking for YOU! *This is a remote, healthcare, high-volume contact center. Responsibilities: Explain plan...: Must be willing and able to be scheduled 24/7 as the member experience department is a 24/7 fully operating contact center (including...
an accommodation. To make a request, please contact a Human resources representative at Zenith Insurance Company. #LI-EF1 #LI-Remote... such as collaboration, work-life balance, and integrity are placed at the center of all our operations. In addition, Zenith supports career...
or equivalent experience Advanced knowledge of customer service and contact center operations Experience of driving continuous.... Builds and updates Functional Designs showing the interactions between customer journey, agent processes, product features...
Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! #Connectourcustomers... Management Team and learn all about a career with #LifeAtATT! Join us at our AT&T Call Center: 600 E SAINT LOUIS ST...
Administrator, and the Chief of Medicaid Fiscal Agent Operations. -Serving as a Medicaid Fiscal Agent Operations point of contact... in a fast-paced, team based work environment. This position is located in the Bureau of Medicaid Fiscal Agent Operations (MFAO...
Job Title: Contact Center Supervisor Reports to: Program Manager Company Overview: Founded in 2002, by the United... with a passion for helping others will thrive at NJ 211. Position Overview: The Supervisor oversees daily contact center...