Representative TSR or Choose from the following CALL CENTER AGENT positions:•Inbound and Outbound Customer Service Reps (CSR)•Hotel... Customer Service Call Center / BPO 5 openings Bachelor's degree graduate ACES CALL CENTER JOBS INC. offers...
agent support systems in order to fix customer transaction issues.Experience in Call center support activities. Good SQL.../ PLSQL Skills/Oracle utilities. Sql loader. Unix skill a definite plus. Responsibilities: Provide 1st level support for Agent...
: Maintain accurate attendance records for management review and payroll processing. Adherence Management: Track and manage agent...: Experience in BPO /Call Center domain is a mandatory Analytical Skills: Strong ability to interpret complex data and make real...
agent support systems in order to fix customer transaction issues.Experience in Call center support activities. Good SQL... for Agent Support APP (Clarify/IVR/WEB/TAS) and other platforms that integrate with Clarify (RRP/BRM/RTR/POSA/MAX/PCRF). Fix...
Are you an accomplished professional with experience in the BPO industry as a Call Center Agent or Customer Sales...
Responsibilities: Facilitate the development of agent performance by conducting individual coaching sessions Evaluate... interactions (phone, chat, and/or e-mail) every week for all team members to identify and prioritize agent strengths...
WE NEED 75 APPLICANTS! POSITION: Call Center Agent Site: Cebu, Business Park Offer: 23,000-29,000 Benefits: -HMO -10... Insurance Account Education: Senior High School (Required) Experience: Call Center Representative: 1 year (Required) Expected...
for management review and payroll processing. Adherence Management: Track and manage agent adherence to schedules to maintain service... Center domain is a mandatory Analytical Skills: Strong ability to interpret complex data and make real-time decisions...
Responsibilities: Facilitate the development of agent performance by conducting individual coaching sessions Evaluate... interactions (phone, chat, and/or e-mail) every week for all team members to identify and prioritize agent strengths...
Officer, Purchasing Agent or similar role Good knowledge of vendor sourcing practices (researching, evaluating and liaising...: Unit 2-112 Left Wing FLC Center 888 Hernan Cortes St., Subangdaku, Mandaue City Manila Office: 112 D. Tuazon, Santa Mesa...
Marketing Support Staff is responsible on recruitment of Agent and Information Center, Identifying possible marketing... of Marketing Department in their respective areas. Recruitment of Agents and Information center staff to assist in marketing...
As an Outbound Sales Agent , you will play a vital role in conducting outbound sales calls to existing and potential... or equivalent. At least 6 months to 1 year of experience in sales in a call center environment. Proficiency in basic computer skills...
projects, meetings, and training seminars. Manages the department's telephone center and addresses queries accordingly... and work-anniversary announcements, as well as leading the agent onboarding efforts to ensure a positive new hire experience...
to evaluate agent performance. Analyzing call center data to generate valuable insights to predict customer trends. Tracking key... their performance. They also analyze call center data to generate valuable insights to predict customer trends and track key quality...
As a CALL CENTER AGENT, you are the primary brand advocate of the account you will be assigned to. You will deliver...
As a call center agent, you will be the first point of contact for customers, providing customer satisfaction...
by making improvements and resolving issues. Manage WFM roster to ensure accurate active agent count. Conduct weekly... Description: Support Services Group is a global, omnichannel contact center solutions company founded in 1998 with headquarters in Waco...
Main Responsibilities: Manage call volume, daily attendance, and program break schedules to optimize agent allocation.... Assist in setting metrics and targets for service excellence. Scope of Work: Monitor agent status in real-time, ensuring...
-class support to the Call Center Agents and our clients’ customers, as well as consistently driving to exceed performance... of call center performance, customer service, technology, and professional development. How will you make a difference...
and queries Able to make a service recovery in the event the agent understands that he has made a mistake or an error or get the... with no back subjects OR College Graduate (4 year course) With at least 12 months call center experience in any of these...