Job ID 5897 Description and Requirements The Team You Will Join The Complaints & Litigation Specialist is responsible... for researching and responding to complaints and grievances, submitted by MetLife customer's or the Department of Insurance...
. · Addresses and resolves escalated customer complaints in a timely and thorough manner. Identifies and refers appropriate matters...
laws and regulations. 9. Handle and resolve customer issues, complaints and questions to build customer trust and loyalty..., rewarding, and disciplining associates; appraising associate performance; and resolving complaints. QUALIFICATION REQUIREMENTS...