Responsibilities Collections’ Agent will conduct outbound collection calls in a professional manner to maintain... Teams shared Excel files including saving of customer communications and updating Sage Intacct Collections module with dates...
in supervising and developing Team Managers if needed due to ratio and business needs. Assist in agent goal-setting practices... managing communications and issues. The ability to efficiently manage time and keep track of multiple schedules, meetings...
Job Description: Responsibilities Collections' Agent will conduct outbound collection calls in a professional... and Microsoft Teams shared Excel files including saving of customer communications and updating Sage Intacct Collections module...
, customer and agent trends and insights, and operational efficiency to leadership Analyze trends in agent and customer... environment 2-3 years of experience in leading and influencing co-workers Bachelor’s degree in Business, Communications...