Job Description: Escalates alarms based on the agreed escalation matrix upon detection of an event in Tier 1, 2 and 3 systems and customer facing applications Monitors and reports availability and performance of Tier 1, 2 and 3 syste...
Job Description: Job Description Escalates alarms based on the agreed escalation matrix upon detection of an event in Tier 1, 2 and 3 systems and customer facing applications Monitors and reports availability and performance of Tier 1,...