occupancy and ADR through walk-ins and up selling at the reception desk. Supervise Club InterContinental & Butler team... their implementation. Ensure training needs analysis of Club InterContinental & Butler staff carried out and training programmes...
and assists all Club InterContinental guests by ensuring product quality and that optimum service is provided in accordance... service to guests of The Club InterContinental Lounge while supporting the leadership team. Ensure customer satisfaction...
Duties - Trained to be able to carry out multiple roles within the hotel such as Front Desk, Club InterContinental... our Loyalty Experience by acknowledging our IHG Reward Club and InterContinental Ambassadors; tailoring our Club InterContinental...
Duties - Trained to be able to carry out multiple roles within the hotel such as Front Desk, Club InterContinental... changes; Attending to pre-payments of future reservations Club InterContinental - Assists in delivering the Club...
team in achieving these targets To be fully involved in IHG Rewards and InterContinental Ambassador program enrolments... and achieving Upsell revenue PEOPLE Comply with Standard Operating Procedures and guidelines provided by InterContinental...
items for Banquet / Buffet/ Club Lounge/ Afternoon Tea / Festive menus according to hotel recipes and standards Adhere...
, InterContinental Ambassador, Kimpton Inner Circle. Monitor and control the departmental expenses on an ongoing basis to ensure.... Trains, manages and motivates the Club Lounge team in order to provide high standard of service for customers and meet...