for the identified gaps Lead requirement gathering, data mapping, target operating model workshop sessions for the key client... stakeholders and prepare supporting presentation materials Ability to understand and assess client's need/requirements/issues...
Line of Service Advisory Industry/Sector Not Applicable Specialism Finance Management Level Senior Associate... applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions...
to customers. Service Delivery: Ensure services meet established service level agreements (SLAs) and quality standards... for service requests, incidents, problems, and change management. Incident Response: Participate in incident response activities...
. Strong customer service skills and ability to follow through to resolve customer issues. Ability to understand client expectations...
and objectives for the role Sales Support activities Ensure the team is meeting client deliverables in a cost-effective manner..., including all service level agreements; actively work with the team as needed to address any capacity or quality concerns...
. With strong client service orientation and good sense of urgency. Possesses effective interpersonal relationship skills and is a team...
, willing-to-learn and works with minimal supervision. Must have high client service, quality oriented and continuous...
about internal employee service trends and opportunities to improve Ownership of client calls with the AMR HR SD Leads... needed to resolve the query/ issue Adhere to and demonstrate high proficiency in agreed KPIs, SLAs, and customer service standards...
, Content, entitlements, feed support, sales, training) to resolve client questions/problems · Closely work with Account... Attributes & Skills: · 1+ years’ experience in relevant industry managing client queries. · Ability to manage high pressure...
client service, quality oriented and continuous improvement mindset. Lean Six Sigma trained/certified is a plus. Work...
, PC, LAN, or telecommunications equipment and related components in order to understand client's technical needs, or may... have experience in customer service role. Ability to carry out some analysis and information gathering to resolve problems on routine...
, willing-to-learn and works with minimal supervision. Must have high client service, quality oriented and continuous...
. This role should be a strong communicator, organizer and have excellent people and customer service skills, balanced..., analysis and documentation of business and functional requirements. Create a close connect with the client business teams...
Watson scorecard and objectives for the role Sales Support activities Ensure the team is meeting client deliverables... in a cost-effective manner, including all service level agreements; actively work with the team as needed to address...
client service, quality oriented and continuous improvement mindset. Lean Six Sigma trained/certified is a plus. Work...
) is a plus. Self-motivated, fast learner, willing-to-learn and works with minimal supervision. Must have high client service...) deployment activities, lead continuous improvement projects, etc.) +2 years of experience in Customer Service SAP...
to SLAs and agreed standards/processes that always provide excellent customer service. Work in parameters of the scheduled... shift patterns/working times and provide backup support to other teams to meet the needs of the business/client expectations...
client service, quality oriented and continuous improvement mindset. Lean Six Sigma trained/certified is a plus. Work...
client service, quality oriented and continuous improvement mindset. Lean Six Sigma trained/certified is a plus. Work...
which caters end to end payroll processes. Business activities from PS implementations, Customer Support, Client Relationship... required Certified Payroll experience a plus Healthcare Benefit knowledge a plus Strong attention to detail Excellent Customer Service...