performance and minimize disruptions. Collaborate with vendors for escalated printer issues, warranty claims, and hardware... Support Technician, ITIL V4) are desirable. Solid understanding of ITIL framework and best practices for IT service...
. Collaborate with vendors for escalated printer issues, warranty claims, and hardware replacements. 3. Documentation... and interpersonal skills. IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, ITIL V4) are desirable...