The Opportunity This position is responsible for supervising the day-today plasma center operations and staff... to ensure efficient plasma collections. You will report to the Center Manager. The Role In compliance with Standard...
to the appropriate donor. Alerts Group Leader or Supervisor of donor flow issues. Ensures the accurate recording of donor...). Understands the policies and procedures associated with hyper immune programs at the center if applicable. Maintains clean...
customer service and telephone etiquette. Escalates complex issues to a supervisor when needed. Education & Experience... knowledge, bilingual in Spanish Other: Experience handling high call volumes and electronic messaging Licensure...
appropriate contacts within the Credit Union. This is a Full Time position in our inbound call center. Essential Functions... that are within their authority to resolve. Refers problems that are beyond their authority to their supervisor, along with their recommendations...