As an Assistant Manager / Manager - Business Development, Sales Acquisition, Cross Marketing, Service (ACS), Casino - International... and with objective to enhance the service standards for Premium Players and ensure seamless customer experience. Keep up...
years solid experience in managerial positions in the field of Casino Marketing or player development Other Prerequisites...-centric and service-oriented, focused on hospitality and the customer experience Adept at balancing the need for multi...
in a collaborative work culture Customer-centric and service-oriented, focused on hospitality and the customer experience. Proven...
and manages the complaint efficiently to maximize guest satisfaction and communicate to Manager and Service Management... including FIT, Group and Casino reservations; can be assigned to certain specialist areas to manage at any one time...
on Luxury F&B pre-opening requirements, especially on Chinese fine-dining service. Manage day-to-day Quality Assurance... regular evaluations and audits to assess service quality and identify areas for improvement. Spearhead partnership...
Support successful F&B operations Assist General Manager in ensuring that guests are provided outstanding service befitting... a high-end establishment. Develop and nurture strategic relationships with high-value individuals, prioritizing Casino...