' work experience in a call center company, required. Good verbal and written communication skills Basic knowledge... Objectives: 1. Call handling Answers calls to address customer concerns Adheres to proper procedures in dealing...
. Must have flexibility and willingness to work rotational shifts, including overnights and weekends. Experience working in a call center... with policies, practices, and procedures. Accurately complete appropriate documentation for each transaction. End each call...
. Must have flexibility and willingness to work rotational shifts, including overnights and weekends. Experience working in a call center... with policies, practices, and procedures. Accurately complete appropriate documentation for each transaction. End each call...
appropriate recommendations (e.g., call volumes, intra-day patterns, root cause analysis) Gather workforce metrics/data... and distribute reports (e.g., call volumes, AHT, adherence, MIS reports) to applicable audiences (e.g., agents, management...
and willingness to work rotational shifts, including overnights and weekends. Experience working in a call center environment..., and procedures. Accurately complete appropriate documentation for each transaction. End each call by completing...
and willingness to work rotational shifts, including overnights and weekends. Experience working in a call center environment..., and procedures. Accurately complete appropriate documentation for each transaction. End each call by completing...
and willingness to work rotational shifts, including overnights and weekends. Experience working in a call center environment..., and procedures. Accurately complete appropriate documentation for each transaction. End each call by completing...
and willingness to work rotational shifts, including overnights and weekends. Experience working in a call center environment..., and procedures. Accurately complete appropriate documentation for each transaction. End each call by completing...
and willingness to work rotational shifts, including overnights and weekends. Experience working in a call center environment..., and procedures. Accurately complete appropriate documentation for each transaction. End each call by completing...
and willingness to work rotational shifts, including overnights and weekends. Experience working in a call center environment..., and procedures. Accurately complete appropriate documentation for each transaction. End each call by completing...
and willingness to work rotational shifts, including overnights and weekends. Experience working in a call center environment..., and procedures. Accurately complete appropriate documentation for each transaction. End each call by completing...
and willingness to work rotational shifts, including overnights and weekends. Experience working in a call center environment..., and procedures. Accurately complete appropriate documentation for each transaction. End each call by completing...
and willingness to work rotational shifts, including overnights and weekends. Experience working in a call center environment..., and procedures. Accurately complete appropriate documentation for each transaction. End each call by completing...
and willingness to work rotational shifts, including overnights and weekends. Experience working in a call center environment..., and procedures. Accurately complete appropriate documentation for each transaction. End each call by completing...
and willingness to work rotational shifts, including overnights and weekends. Experience working in a call center environment..., and procedures. Accurately complete appropriate documentation for each transaction. End each call by completing...
and willingness to work rotational shifts, including overnights and weekends. Experience working in a call center environment..., and procedures. Accurately complete appropriate documentation for each transaction. End each call by completing...
and willingness to work rotational shifts, including overnights and weekends. Experience working in a call center environment..., and procedures. Accurately complete appropriate documentation for each transaction. End each call by completing...
and willingness to work rotational shifts, including overnights and weekends. Experience working in a call center environment..., and procedures. Accurately complete appropriate documentation for each transaction. End each call by completing...
and willingness to work rotational shifts, including overnights and weekends. Experience working in a call center environment..., and procedures. Accurately complete appropriate documentation for each transaction. End each call by completing...
and willingness to work rotational shifts, including overnights and weekends. Experience working in a call center environment..., and procedures. Accurately complete appropriate documentation for each transaction. End each call by completing...