excites you, let's talk! **Your Role and Responsibilities** Call Handle Function is staffed 365 days a year, 24 X 7.... Supporting U.S. Call Handle (CH) provides support for service requests that have not automatically assigned in the Call...
. - Maintain high own and team´s performance metrics including productivity, average handle time, quality, adherence, budget... or the ticketing industry will be considered a plus. - Apart from having experience as a customer service agent...
others succeed excites you, let's talk! **Your Role and Responsibilities** Call Handle (CH) provides support for service requests... that have not automatically assigned in CROSS, the Call Management tool used in North America. It is the role of the CH agent to quickly...