Call Centre Manager needed for a 120 Debt Collection Seater. Your responsibility will be the management of these... discipline Experience as a Manager within a Call Centre Debt Collection a distinct advantages Report writing High degree...
Call Centre Manager needed for a 120 Debt Collection Seater. Your responsibility will be the management of these... discipline Experience as a Manager within a Call Centre Debt Collection a distinct advantages Report writing High degree...
to hear from you. Join us on our journey of shaping futures! Job Purpose: The Sales Manager (Call Center) is accountable... service from the call center. Duties & Responsibilities: Call Centre Operations Management Compile and implement the call...
Job Summary The Call Centre Manager is responsible for overseeing the daily operations of the call centre, ensuring... performance goals, improve customer satisfaction, and maintain a high standard of service delivery. The Call Centre Manager...
Our client in the Telecommunications industry is currently looking for a Call Centre Manager, in Milnerton, Cape Town... and updated as required. Requirements: 5 plus years of proven experience as a Call Centre Manager or similar role. Experience working...
is seeking an outstanding Call Centre Operations Manager to oversee their customer service operations in Cape Town. If you excel... experiences, this is your opportunity to shine! Your Mission: As the Call Centre Operations Manager, you will drive...
Take overall responsibility for the performance and ongoing development of the Call Centre functions, ensuring delivery... years operations management experience, with at least 2 years in a senior managerial position within a Call Centre...
Candidate Key Performance Outputs Facilitate day-to-day administrative request received from the external call centre... from the call centre where other departments are involved. Provide voice recordings and feedback to complaints department...
Job Summary Job Title: Client Contact Centre Administrator (Cape town) Job Description: The Client contact centre... is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call...
Job Title: Client Contact Centre Administrator (Cape town) Job Description: The Client contact centre... is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call...
feedback on service consistency and call handling based on quality audits. Engage with the National QA Manager Training... & Development Identify training needs through call monitoring, performance reviews, and feedback. Work with team leaders...
feedback on service consistency and call handling based on quality audits. Engage with the National QA Manager Training... & Development Identify training needs through call monitoring, performance reviews, and feedback. Work with team leaders...
which has been predetermined by your line manager. Youll also be responsible for achieving any other targets relating to other areas... such as data collection, call quality, Dynamics compliance, and accurate tracking. When required youll also perform additional...
About the job Project/Solutions Manager (BPO/Call Center) Our clients team has a vast in-depth knowledge gained... solutions can deliver against client requirements Contact Centre experience Strong interpersonal and stakeholder management...
relationships, and create a high-impact, results-oriented work environment. As our Operations Manager, based in Cape Town, you'll... Executive, the Operations Manager will have the following responsibilities (including but not limited to): Portfolio...
sector.3. Oversee the day-to-day operations of the customer service department, including call centre activities.4. Establish... or running a call centre within the financial industry.3. Strong leadership skills with the ability to inspire and motivate teams...
. Strong knowledge of technology industry, call centre operations, workforce management and Foundever processes/procedures. Excellent... interviewing and talent acquisition, assessment and development. Experience in leading positive change. Call centre industry...
in a call centre, retail or similar environment Knowledge and understanding of South African people-related legislation... by strong shareholders and a board of directors with vast experience in entrepreneurship and lending. We are looking for an HR Manager...
business, including the call centre, warehouse, and overall operations. Your leadership will ensure that partners, customers...Job Description : We are currently seeking an experienced and passionate Operations Manager to join a dynamic, fast...
and communicate non-compliance Continually monitor orders placed through call centre by cross-checking reference numbers If there... to store owner/manager and client Manage stock effectively Minimise credit notes and returns Develop alternative strategies...