We have a number of call center roles within our client’s international outbound sales and retentions team.... Requirements: Previous sales experience. Winning personality and confidence. Previous Contact Centre experience or training...
enthusiastic Dutch-speaking Call Centre Agents to join their team. You will engage with potential and existing lottery participants...Dutch-Speaking Call Centre Agent – Lottery Campaign Location: Remote (South Africa) Salary: Competitive...
and transactional inquiries. Experience: Minimum of 12 months unbroken inbound call centre experience Customer service experience..., but are not limited to: Answer call and respond to customer requests Provide customers with product and service information Identify...
and transactional inquiries. Experience: Minimum of 12 months unbroken inbound call centre experience Customer service experience..., but are not limited to: Answer call and respond to customer requests Provide customers with product and service information Identify...
experience in collections, customer service, or a call centre environment, preferably within the financial services sector...Our client in the financial services industry based in Wynberg Cape Town is looking for Collection Agents. LOCATION...
Customer Service Agent Requirements: Matric Collections experience Customer service experience Call centre...
: Matric or equivalent. 2 years + proven experience in a high performing sale, finance, or call centre environment. 1-year... call, facilitating the process of integrating new customers smoothly onto the company’ trading platform and ensuring...
Minimum 1 Year Call Centre Experience PC Proficient (MS office suite: word, excel, presentation / Google office suit...
Minimum 1 Year Call Centre Experience PC Proficient (MS office suite: word, excel, presentation / Google office suit...
You will be shifted as this is a UK Based call centre. You will receive: Attendance bonus Transport will be provided should you work...
as this is a UK Based call centre. You will receive: Attendance bonus Transport will be provided should you work the late shift...
Key Responsibilities: Call Monitoring & Evaluation: Assess 80-100 calls per day for compliance with regulatory... to agents when required, ensuring they understand performance gaps and areas for improvement. Effective Communication: Engage...
campaign. This role requires strong communication, coaching, and feedback skills to support agents, team leaders, and overall... performance improvement. Key Responsibilities: Call Monitoring & Evaluation: Assess 80-100 calls per day for compliance...
or higher. Previous experience in a training role within a call centre or customer service environment. Strong facilitation..., you will design and deliver training programs to ensure agents have the knowledge and skills needed to provide outstanding service...
or higher. Previous experience in a training role within a call centre or customer service environment. Strong facilitation..., you will design and deliver training programs to ensure agents have the knowledge and skills needed to provide outstanding service...
client requirements either via call centre or over e-mail advising on suitable options in line with customer requests.... Requirements: Offer professional travel advice and provide accurate and creative quotations to customers/agents by discussing...
Role Purpose: The purpose of the Quality Analyst role, is providing direct feedback to all service agents, ensuring... and constructive feedback to agents and team managers. Job Description: Maintain and develop internal/client quality standards...
Role Purpose: The purpose of the Quality Analyst role, is providing direct feedback to all service agents, ensuring... and constructive feedback to agents and team managers. Job Description: Maintain and develop internal/client quality standards...
most to an acquisition? Do people prefer handholding through our Call Centre Agents or directing their own journey through long form web...
experience journey by assessing call centre interactions (calls, email, chat, other), enable low-risk and zero-surprises BAU..., processes, systems and skills.Key ResponsibilitiesDaily Quality audits as per process requirementProvide Feedback to the agents...