years Call Center Support experience. Strong knowledge of customer care processes and techniques with excellent attention...Summary A Product Support Trainer is responsible for creating and facilitating onboarding programs in order to achieve...
facilitation required; writing samples and demo presentation may be requested. 2 years Call Center Support experience...Description : SUMMARY A Product Support Trainer is responsible for creating and facilitating onboarding programs...
College Degree earned from a reputable institution Flexible schedule. Able to work night shift. 1 Year Call center... (more than 4 years) Strong trainer skills excellent comm and facilitation skills 1 year Adult Education Experience Requirence...
College Degree earned from a reputable institution Flexible schedule. Able to work night shift. 1 Year Call center... (more than 4 years) Strong trainer skills excellent comm and facilitation skills 1 year Adult Education Experience Requirence...
facilitation required; writing samples and demo presentation may be requested. 2 years Call Center Support experience...Description : SUMMARY A Product Support Trainer is responsible for creating and facilitating onboarding programs...
Information Systems or similar field equivalent work required. 7+ years experience in customer service, call/contact center... customers in a consultative capacity and providing specialized expertise around NICE products, the contact center industry...
. Required Qualifications: Team supervisor experience working in call center or shared services setting Typically requires a Bachelors degree...! Must be an effective trainer and team coach including advanced cross training experience. Achieve service level goals and quality targets...
with other department leaders. This position may require travelling as needed. This is an "on call" position. You may receive calls 24X7... is an advantage but not a requirement. 12+ years of professional experience in customer service, contact center, and/or B2B...
and experience in a call center environment Knowledge and skills in: Training needs analysis, methods and procedures Processes... across sites Drive utilization of trainer learning solutions Coordinates training learning sessions by determining and securing...
Information Systems or similar field equivalent work required. 7+ years experience in customer service, call/contact center... customers in a consultative capacity and providing specialized expertise around NICE products, the contact center industry...
around industry standards, best practices, competitive landscape, the contact center industry, and other contact center ecosystem... are prioritized and incorporated into product roadmaps Maintain expertise and currency in industry leading contact center...
-leading contact center technologies. Serve in a project manager capacity via management of end-to-end system life cycle... skills around business analysis/call centers; experience in the KPIs and best practices of call centers and their operations...
required. 7+ years experience in customer service, call/contact center, and/or service delivery 7+ years of Enterprise (Fortune... customers in a consultative capacity and providing specialized expertise around NICE products, the contact center industry...
with other department leaders. This position may require travelling as needed. This is an 'on call' position. You may receive calls 24X7... is an advantage but not a requirement. 12+ years of professional experience in customer service, contact center, and/or B2B technology...
. Where You Come In: You will lead a team in a high call volume shared services or call center environment. You manage day-to-day operations, including... situations. You are an effective trainer and team coach, with advanced cross-training experience. Your experience includes...