your expectations.) CALL CENTER TRAINER Job Description: Conduct effective training sessions for trainees. Collaborate with co...
. Responsibilities: Conducts Quality Monitoring or Evaluation of Transactions handled through Call, Email, Chat, and any other Channel.../s supported. Provides Support and Participation on Call Listening Sessions, Collaboration Calls, Quality Management Sync Meetings...
an administrative and office-based environment At least 2 years of BPO/Call Center experience To apply, please include your responses... Question(s): How many years of BPO/Call Center experience do you have Will you be able to start work ASAP Are you willing...
) Required Qualifications: Must have an active PHRN license 1 year experience in a support role (Team Lead / QA / Trainer, etc.) 1 year bedside... Basic familiarity in use of projector and web-based training Requisite background in contact center administration...
and providing specialized expertise around NICE products, the contact center industry, and other contact center ecosystem topics... consists of public and private sector agencies and businesses employing diverse information management and contact center...
. Responsibilities Conducts Quality Monitoring or Evaluation of Transactions handled through Call, Email, Chat, and any other Channel.../s supported. Provides Support and Participation on Call Listening Sessions, Collaboration Calls, Quality Management Sync Meetings...
with other department leaders. This position may require travelling as needed. This is an "on call" position. You may receive calls 24X7... is an advantage but not a requirement. 12+ years of professional experience in customer service, contact center, and/or B2B...
a consultative capacity and providing specialized expertise around NICE products, the contact center industry..., and other contact center ecosystem topics including CRM, telecommunications infrastructure, analytics, social media...
and providing specialized expertise around NICE products, the contact center industry, and other contact center ecosystem topics... consists of public and private sector agencies and businesses employing diverse information management and contact center...