. Conduent offers Fiscal Agent (FA) services, which include claims payment processing, provider relations, and call center... MQD for over 20 years. As the MMIS Systems Analyst, you will be: Reviewing and adjudicating Medicaid claims and claim...
, etc, and ensuring a high-degree of quality & regulatory compliance. As a Call Center Operations Performance Analyst, you will act.... Knowledge of Call Center Operations: Including a deep understanding of call routing, queue management, agent performance metrics...
Analyst to join our team. The ideal candidate will be responsible for optimizing the performance of our call center...Call Center Analyst Who are we? We are Horizon Services. For over 30 years, we've been the trusted name in plumbing...
individual to fill one of our new roles as a Workforce Analyst – Call Center (RTA). PLEASE NOTE: THIS IS AN IN-OFFICE POSITION... center environment Creates a positive work environment that fosters successful team performance Use WFM software and call...
for a motivated individual to fill one of our new roles as a Workforce Analyst - Call Center (RTA). PLEASE NOTE... performance Use WFM software and call volume history to help manage intra-day staffing levels Determine the most effective...
are delivered or changed quickly, efficiently, and reliably. The Sr. Analyst, Data Center Operations, facilitates the interaction... Science or related Technology field or equivalent experience 5+ years’ experience working as a Data Center Analyst...
to transform business challenges into innovative analytic solutions? Join our team as a Business Performance Analyst II... of our business. Job Summary Business Performance Analyst II works on a team to transform business problems into analytic...
Job Description: The Cybersecurity Security Operations Center (CSOC) Manager's core function is to provide leadership... (such as promotions) or improvement (such as employee performance improvement plans) as performances warrant. Manage the on-call rotation...
to improve the operational efficiency of the medical center. A key focus of this role involves optimizing call center operations... for improvement. Call Center Performance Analysis: Monitor and assess KPIs such as call volume, wait times, call resolution...
exciting time to join PSEG. Job Summary The Process Analyst is responsible for supporting PSEG Procurement's procure-to-pay... will provide evaluation, analysis, technical service, and project leadership in the Procurement Center of Excellence (COE). The...
exciting time to join PSEG. Job Summary The Process Analyst is responsible for supporting PSEG Procurement's procure-to-pay... will provide evaluation, analysis, technical service, and project leadership in the Procurement Center of Excellence (COE). The...
Job Description: Chubb NA Contact Center Shared Services group directly supports insurance operations programs... of Microsoft Office Agile experience preferred 5+ years call center experience Bachelor's Degree Experience with NICE CXOne...
. EchoStar has an exciting opportunity for a Contact Center Quality Analyst in our Hughes Network Systems division. This position... will be located at our office in Gaithersburg, MD. This candidate should have expertise in call center business processes/flows...
Overview: Contact Center Workforce Analyst Can you have stability with a high impact on multiple businesses... customer experience, and service levels. Monitor real-time adherence to schedules for call center associates, demand...
and claims call center operations by leveraging RPA, AI and Machine Learning capabilities to enhance customer experience... application in operations Proven track record of identifying and implementing process improvements in call center operations...
center operations. On-Call Responsibilities: Regular On-Call (25% - 50% of the time) to handle emergencies or critical..., analytical approach to problem solving and teamwork, Tenaris is the place for you. IT Data Center Analyst/Sr. Analyst - Bay...
(i.e., Quality Center/ALM, Unified Functional Testing (Quick Test Professional), Performance Center (Load Runner), Selenium...Our client – a major gas utility based in the Philadelphia, PA area – is looking for an experienced QA Analyst...
Management processes. Performance & Optimization: Partner with contact center operations to analyze business requirements... on-call support to ensure uninterrupted contact center operations. Required Qualifications: Experience: Minimum of 5...
Competencies Call Center Technologies, Customer Support Operations, Hardware Infrastructure, Help Desk, Problem Solving, Technical... company's success. As a Technology Solution Center Analyst Lead within PNC's CDS Northeast organization, you can sit in ECN...
and implementation (e.g. SNOW IRM, Archer GRC, RiskLens, Azure Security Center, etc.) Federal RMF solution operations (e.g eMass CSAM... Analyst From strategy to execution, the Government & Public Sector practice of Ernst& Young LLP provides a full...