and market trends. Your primary objective is to lead the team in securing top call center agent professionals who meet or exceed..., MA, with operations in Kansas City, MO; Manila and Davao, Philippines; Pune, India and Bogota, Colombia. We employ the best people...
call center agent professionals who meet or exceed the minimum campaign performance targets. Responsibilities Leadership..., and market changes to help attract top-tier call center agent professionals. Work alongside Sourcing counterparts to leverage...
's Global Delivery Center in the Philippines is known as WeServ Systems International Inc. We are a subsidiary of Fujitsu Phils... competent and an expert in the areas of business process, application, infrastructure, and service desk. The Delivery Manager...
years of Progressive Management Experience) preferred Two to three years of experience with call center and process...Job Title: Sr Manager, Global Analytic Insights Job Description Oversees the implementation of analytic and performance...
experience in human resources. Experience in a call center or business process outsourcing (BPO) environment. Proven leadership..., GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor...
, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center...Full-Time Position Overview Job Title: Payroll Manager Job Type: Full - Time Location: Philippines MCI is a leading...
improvement Familiarity with call center operations, quality assurance, and regulatory requirements Proven track record... experience in a customer service management role, preferably in a call center environment Proficiency in using speech analytics...
continuous improvement Familiarity with call center operations, quality assurance, and regulatory requirements Proven track... looking for Significant experience in a customer service management role, preferably in a call center environment Proficiency in using speech...
of Call Center-WFM efficiencies, account/team/individuals statistical analysis and process improvement. Participate in... Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through...
, and more. You will work closely with the operations manager to ensure proper project execution to the needs of our national, regional...ROLE SUMMARY Our client is seeking a National Sales Account Manager to join their team. In this role, you will lead the...
Question(s): Do you have experience working in the BPO/call center How long is your supervisory/managerial experience...General Function Physical Security Manager & Compliance is responsible for ensuring the safety & security of the people...
across different channels, such as phone, email, chat, and social media. The Senior Workforce Manager works closely with operations... differently, challenge the norm and find your purpose. The Senior Workforce Manager is responsible for leading and optimizing...
CTC BPO Inc. (FKA: CallTek Center International Inc.) is a call center and a BPO company based in Cebu, Philippines... available. We are looking for an IT Helpdesk Manager. Company Perks and Benefits: Free one meal a day Emergency Loan and Other Financial Assistance...
managers, and other key players to define scheduling/forecasting requirements to meet call center metrics and communicate...Workforce Manager - BGC, Taguig. Onsite and Night shift Can start ASAP Job Qualifications: Impact the bottom line...
Job Description As a Customer Service Manager, you will be responsible for overseeing and managing our customer service... operations. You will play a key role in ensuring exceptional customer experiences, building strong customer relationships...
their operations in the Philippines, we are seeking a seasoned professional to fill the role of Philippines Sr Manager, overseeing... US) Proficiency in CRM software, call center management software and call monitoring software are advantageous. Excellent problem...
protocols, Call Center, interfaces, T1, E1, PRI, SIP Trunk, MPLS and VoIP. Strong knowledge in IP troubleshooting skills..., DHCP, DNS WAN/LAN How long is your total hands-on working experience in managing TELEPHONY and its protocols, Call Center...
Manager within the Corporate Center, you will be responsible for overseeing the operations of the employee dining, pantry... services, conference center, and lobby reception at IFC, Manila. Your role will involve managing the planning, operations...
Job Description As a Customer Service Manager, you will be responsible for overseeing and managing our customer service... operations. You will play a key role in ensuring exceptional customer experiences, building strong customer relationships...
, and call center metrics. Some travel is required. Amenable to work onsite for the first 3 months and on the days the business...The Business Development Representative (BDR) Manager will be responsible for managing a team of BDRs qualifying...