and potential patients to schedule dental appointments. Strives to meet or exceed call centre performance metrics, such as call... volume, average call handling time, and customer satisfaction. Participates in training sessions and workshops to improve...
Job Description: POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliv...
Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 ...
Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 ...
- Candidates should have strong spoken & written communication skills in both English & Dutch - Candidates with prior real estate experience - Should poses strong interpersonal and computer skills - Strong target orientation - Abili...
King's College Hospital Dubai Careers provide a wealth of opportunities for those passionate about healthcare and making a difference in people's lives. With state-of-the-art facilities and a commitment to providing exceptional patient care...
, including managing agent schedules, break times, and shift rosters. Lead, train, and mentor a team of call center agents... to achieve and exceed performance targets. Monitor and evaluate the performance of call center agents, providing regular...
improvement. Key Responsibilities: Supervise and lead a team of call center agents, ensuring they meet performance targets... service standards. Assist in the recruitment, onboarding, and training of new call center agents. Foster a positive work...
Call Center Supervisor Job Location : UAE Key Responsibilities: Manage high volumes of inbound and outbound... applicable Maintain accurate records of all conversations in our call center database Achieve personal and team targets...
of customers’ requests till it is closed First call resolution and number of escalated complaints Full compliance of AML...
contracts with vendors. Genesys Contact Center Configuration & Management: Set up and configure Genesys Contact Center..., chat). Managing DID ranges and call routing. Creating and maintaining agent scripts and canned responses...
Quality Analyst - Contact Center Bilingual English Arabic A leading customer experience solutions provider is seeking... a Quality Analyst - Contact Center to ensure high standards of customer interactions through quality monitoring and performance...
Area of Responsibility Freight Center Operations Purpose of the Job The purpose of this role is to process... of the flight. So hotel can make a correct wakeup call and arrange the pick up (if any retiming).• Check the CPM...
should have a minimum of 1 to 2 years of experience in a similar role within a luxury hotel or call center. Strong knowledge of computer...
all guest requests in a timely manner and ensure proper function of Call Center as the central communication point of the Resort...
all guest requests in a timely manner and ensure proper function of Call Center as the central communication point of the Resort...
in service management tools 1-3 years of experience in a call center environment Knowledge of customer service practices...
to unwind at the Sofitel Spa with L'Occitane and outdoor pools with private cabanas or workout in a fully-fledged fitness center... or complaint related to F&B and reservation to take action and correct any problems. Handle customer call, personal...