and enter relevant schedule exceptions into Calabrio Update and maintain agent database in Calabrio such as, processing: new..., Skills and Abilities Preferred: Proven expertise with Cisco, Calabrio, CUIC OR other WFM platforms Proficient in Google...
mathematics, computer science, engineering, or closely related concentrations. Proven expertise with Cisco, Calabrio, CUIC...
mathematics, computer science, engineering, or closely related concentrations. Proven expertise with Cisco, Calabrio, CUIC...
priorities, concurrently. Skilled in WFM tools (e.g., Calabrio, Genesys, Aspect, etc.). Must have excellent oral and written...
-paced environment MS Excel and/or MS Access skills required Working knowledge of Verint, IEX, Aspect, Calabrio...
: Calabrio, Salesforce, Tableau...
, French). System Knowledge: Calabrio, Salesforce, Tableau....
and project management 3+ year experience using a WFM software (Assembled, Aspect, Calabrio, or Nice ) Ability to articulately...
, Calabrio, Genesys, Aspect) and proficiency in Excel or similar data analysis tools. Excellent communication and interpersonal...