Job Description: Successfully progress through and complete on-the-job training to respond verbally, in person and in writing to internal and external customer's inquiries on enrollment, eligibility, benefits and claims adjudication ques...
Job Description: Review, assess and deliver accurate and timely responses to eligibility, benefit and basic claims status inquiries using multiple systems and resources to research information (i.e., QNXT, Documentum, 837 Database, Mainf...
Job Description: Perform accurate benefit administration determinations on standard and complex claims processing scenarios that meet accuracy and timelines standards. Concurrently utilize multiple local HMSA and FEP Director's Office an...
(CSR), you will work closely with our agents as you support their onboarding experience, facilitating the contracting...
(CSR), you will work closely with our agents as you support their onboarding experience, facilitating the contracting...
relationships. The CSR II provides exceptional customer service by taking ownership of the customer experience from introducing the...