Management & Data Integrity: Regularly monitor and update our CRM (Salesforce), ensuring all records are accurate and up... any CRM-related issues raised by the Sales team. Process Documentation Develop and maintain standard operating procedures...
to healthcare professionals, including physicians, nurses, and hospital staff. Conduct product presentations, demonstrations... and forecasts for management. Update customer databases and CRM systems with relevant information. Collaboration and Teamwork: Work...
> 90% Knowledge of CRM platforms will be advantageous The ability to evaluate, troubleshoot, and follow-up on customer... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT...
, and collaborate with other staff to recreate problems in a test environment. Meet with your team for periodic updates on software... incidents. Use our CRM system, Salesforce, to record, track, and close incidents via our electronic incident management system...
and maintenance of our CRM systems and tools viz., Merlin & MS Dynamics and others as applicable Serve as the primary point of contact... for business users, providing training, support, and troubleshooting assistance as needed. Monitor CRM system usage and performance...
during service provisioning as necessary . Manage the Business Development Support team and monitors staff performance... & Reporting - Oversee the utilization of CRM (Customer Relationship Management) systems for accurate data management and reporting...
and a results-driven mindset. Someone familiar with tools like Sales CRM, Predictive Dialer, and VOIP software (or eager to learn... new team members for internal and remote roles. Supporting the team’s use of Sales CRM, Predictive Dialer, and VOIP...
with new and existing clients, and overseeing CRM databases. Key Responsibilities Identify, qualify and build relationship.... MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT...
cultivating new clients and areas of company growth, negotiating contracts with new and existing clients, and overseeing CRM... and client communication Overseeing CRM databases and sales cycle tracking tools to ensure that they are current Managing...
offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies... to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy...
, and other contact center ecosystem topics including CRM, telecommunications infrastructure, analytics, social media, and others. The... of business cases for new projects Supervisory Supervise and mentor a team of direct reports consisting of Associate, Staff...
to Have: Experience using CRM Software (Zendesk, etc.) Experience in FMCG industry AU Customer Service Experience... to all clients and that all programs and their staff support this level of service. Ensure that all forms of enquiries via phone...
remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places... environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment...
cold calling when needed Develop and maintain a lead database in CRM software, ensuring timely and accurate updates..." Proficient in using lead generation tools like LinkedIn Sales Navigator, CRM systems, and email marketing tools. Experience...
customer information into Salesforce.com and relevant CRM databases Keep records of sales and note useful information... Collaborate with global staff on sales opportunities, leveraging senior sales team experience to maximize deal potential...
. Experience with CRM tools (e.g., Gorgias, Salesforce, Zendesk) is a plus. A self-motivated, proactive approach... development. Access to exclusive music products. A supportive and collaborative team culture. Attractive Staff Discount....
satisfaction. Maintain accurate and up-to-date customer records in the CRM system to ensure seamless communication and handoffs.... Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations...
) Grammar Assessment passing score > 90% Excellent comprehension skills score > 90% Knowledge of CRM platforms... with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general...
, negotiating contracts with new and existing clients, and overseeing CRM databases. To be considered for this position... communication materials including presentation content and client communication Overseeing CRM databases and sales cycle tracking...
/updated correctly in the CRM system Perform database system performance reporting tasks Root Cause Analysis ticket owner for alerts... CRM platform) Call/Contact Center call management tools, i.e., Avaya, 8x8 (or similar) is advantageous Behavioral...