design, APM transaction tuning, log schema governance. Experience integrating observability with CMDB/service catalog..., we believe outstanding customer and employee experiences start with great service and resilient platforms. We lead with empathy...
, and platform optimization. Lead early access testing and user acceptance testing with ServiceNow platform and application... Manual testing experience of ServiceNow applications like Incident, Problem, Change, Request, Knowledge, CMDB, Release...
data, etc. Experience of having worked with CMDB platforms and an understanding of Enterprise level network management... and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead...
, configure, and customize ITSM modules including: Incident, Problem, Change, Request Management CMDB, Discovery, Service... for updating sets, source control, code reviews, and controlled deployments. Ensure platform performance optimization, governance...
of the CMDB, driving best practices for data governance, reconciliation, and automation. Support DevOps and Agile... optimization. Key Responsibilities Lead the design, development, and implementation of ITOM solutions within ServiceNow...
Responsibilities Lead the design, development, and implementation of ITOM solutions within ServiceNow, focusing on Discovery, Service... Mapping, Event Management and CMDB to enhance IT operations and asset visibility. Design and optimize workflows, automation...
solutions aligned with business problems and systems architecture. Ensures technical governance process and policies are being.... Contribute to ongoing definition of best development and solution practices. Lead training workshops as means to spread...
compliance with financial policies and governance frameworks to control, optimize and reduce expenditures. The role requires..., and governance/operating model. Conduct maturity assessments and drive continuous improvement of ITFM capabilities. Collaborate...
products and integrations. The ideal candidate will lead platform improvements, manage integrations, and ensure governance... ServiceNow products including CSM, ITSM Professional, CMDB, Asset Management, Workflow Studio, Integration Hub, Advanced Work...
sources (CMDB, manual lists, etc.). Providing visibility to teams on detected vulnerabilities. Homogenizing patching... for improvement. Lead network security operations, including: Firewall main configuration. IDS/IPS rules configuration. WAF...