Cloud CX Solution Architect/Administrator to support the implementation and support of the Genesys Cloud CX CCaaS Solution... in Genesys Cloud CX strongly preferred. Deep knowledge of: Genesys Architect call flows, digital channels, and ACD routing...
-Forward" portfolio adoption-focused on CCaaS (Contact Center as a Service), Omnichannel, AI/ML, Intelligent Orchestration..., and Business Application Integration. This role is for a strategic technologist and storyteller who can translate complex, multi...