disposition with good interpersonal skills. Possess strong analytical skills. Possess high standard of customer service. Manage... pertaining to the retail customer segments. FRM develops and maintains policies and controls to assist the bank to prevent...
sales initiatives. Service To provide excellent customer experience to our Premier Banking customers at all touch points via.... Possess good interpersonal and communication skills; able to deliver high quality customer service. Possess a valid driving...
and communication skills; able to deliver high quality customer service. Possess a valid driving license & own transport. License... across Singapore, Malaysia, Indonesia and China. In Malaysia, our customer proposition caters to high net worth, premier and emerging...
of best banking solutions and specialist advice by our PBs. Be a role model to UL, PBs and peers by demonstrating customer... with line managers Strong sales and customer service acumen Be able to work/provide results with limited supervision...
's system. Provide functional expertise on the Dynamics 365 CE platform, specifically in Customer Service and Sales Modules... queries and ensuring alignment with project goals. Skills and Experience: Expertise in Dynamics 365 CE (Customer Service...
compliance with internal and external rules while delivering top-tier customer service. Skills & Qualifications Important...Role: Relationship Manager, Premier Wealth Location: Various branches available (to be discuss) Company: Banking...
on customer’s need Provide after sales services to ensure consistent delivery of superior banking experience. Requirements... Strong sales and customer service orientation; Self-motivated and results oriented; Able to work independently; Excellent...
, apply for this role at Citi today Job Family Group: Customer Service Job Family: Institutional Client Onboarding Time.... Knowledge of bank products in the scope of opening and maintaining of bank accounts Customer communication experience (internal...
and solutions are used by over 150 Fortune 2000 companies from banking, insurance, healthcare, telecom, retail, manufacturing... AI-first no-code platform and solutions catering to customer experience, employee experience, and agent experience use cases...
Responsible for meeting KPIs set by Business Unit. Provide accurate information/advise and deliver high customer... service standards. Grow and manage partnership network and provide regular update on regulation/directives for respective...
and customer satisfaction. SERVICE MANAGEMENT Ensure promptness and quality of credit processing Monitor overdue accounts... that could become a benchmark for the industry. Increase wallet sizing under Corporate Investment Banking space among existing and potential new...
service protocols to manage VP-related queries and ensure high customer satisfaction. Ensure that all administrative... comprehensive records and reports for audit purposes and regulatory compliance. Customer Service and Communication Serve as the...
Financial Perspective To achieve family takaful sales and referral targets Customer satisfaction index on the... Wealth products, sales and services provided by the Bank. Customer Perspective Environment & Community Perspective...
customer and performance metrics for digital business and service deliverables. Develop and nurture digital business partners... Head to deliver Business projects that meet customer/partner's desired outcomes (planning, execution, closure, benefit...
in stakeholders management. Customer-service and tasks oriented - committed to respond efficiently to the internal customers' needs... functions (working with Group Treasury); online banking platform administration and control; prepare, consolidate and analyze...
to all customer enquiries on banking products and service promptly. Handle general incoming enquiries from internal/external customers.... Description Responsible for customers' satisfaction and service excellence. Facilitate corporate account online opening (OBCA). Attend...
Operations to ensure that customer service levels are maintained at all times. Preparing regular reports on sales progress... interpersonal skills and strong customer service culture. Excellent strategic & business perspective to achieve targeted sales...
of Microsoft Dynamics 365, particularly in areas such as retail customer leads and service requests Cross-Team Interaction: Work... following areas: Retail Customer Leads Service Requests Business Requirements Gathering: Strong skills in gathering...
with cross-functional teams, including marketing, IT, and customer service, to align digital product strategies with overall... services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared...
KAF Investment Bank (Digital Banking) Job Summary: The IT Change Analyst coordinates all change activities... and disruptive changes from being migrated to production Responsibilities: Accepts and reviews all IT Service Request and Change...