as one of BEST among BPO companies worldwide. WHAT IS A/AN CSR / PRODUCTION SUPPORT ASSOCIATE Our awesome client, a leading Merchandising..., quality, proof approvals, shipping and tracking Manage order scope changes including updating PO's, sending revised artwork...
o Excellent classroom management and training effectiveness o Quality and precision of reports, deliverables and production... Process Trainer experience in the BPO industry, Flexible in reporting to site on shifting schedule Position Overview The...
with TDCX, an award-winning and fast-growing BPO company. Work with the world's most loved brands and be with awesome, diverse... about leading e-commerce products, policies, legal, and safety standards. Escalate issues to the immediate supervisor in accordance...
: Operations Supervisor/Team Lead in BPO: 5 years (Preferred) BPO Industry Exp: 10 years (Preferred) e-Commerce Account: 1 year... potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world's most loved brands...
for assuring efficient, timely, quality support to customers and internal stakeholders Responsible for team management, performance... Coordinate training requirements of personnel Processing and auditing transactions, including deposits, withdrawals, transfers...
-hoc projects assigned by supervisor. Co-drive service quality initiatives for continuous service standards improvement... with TDCX, an award-winning and fast-growing BPO company. Work with the world's most loved brands and be with awesome, diverse...
at agreed frequencies (upon requests). Escalating quality deficiencies to Training & Quality Manager. Escalating when there... by Product Supervisor. Creating material for online courses used in training Trainers Training the Team Leaders following the...
to the Business Management and Training teams Quality Levels to drive quality in their assigned site/campaign The shared... to Training & Quality Manager. Analytics of the lifecyle of the agents to identify gaps as early as applicant hiring, new hire...
and provides trend data to immediate supervisor. Uses a quality monitoring data management system to compile and track performance... as assigned. REQUIREMENTS Prior experience as a Quality Assurance Specialist / trainer in a BPO environment Ability to communicate...
-growing BPO company. Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start... compensation tickets and SOPs to supervisor for feedback to Inhouse team. Assist with targeted audits assigned by supervisor or any...
: 18,000 to 20,000 Work Set up: Full Time Onsite Duties and Responsibilities Work with the Training Supervisor, Operations Supervisors..., Quality Specialists to provide (new hire) training to meet the client's deliverables Take ownership of training/projects...
JOB SUMMARY Under the direct supervision of the Supervisor, the Voice Service Associate (VSA) is responsible...'s quality requirements and specifications. DUTIES AND RESPONSIBILITIES Obtains and verifies information received from client...
a minimum of 10-20 FTEs - At least a minimum of 1-2 years of experience as a Team Leader/Supervisor in a BPO setting...JOB TITLE: TEAM SUPERVISOR The Supervisor / Senior Team Lead is primarily responsible for supporting, coaching...
role encompasses training to proficiently execute various tasks, including document and shipment information management... Performance Indicators are being met as per the agreed delivery guidelines. Deliver a high level of service quality through timely...
training, technical and/or operational guidance to others, when needed, under limited supervision of the Supervisor. Tasks... that assigned projects/initiatives are completed on time with quality results Ensure that transactions and reports are processed in...
for information, as needed. Escalate to supervisor as appropriate File, archive and retrieve documents (paper-based and electronic... and quality standards. Proof and edit work for syntax, grammar and punctuation Respond to information requests by searching...
operation of the assigned clients by providing administrative support and ensuring the quality delivery of the Microsourcing... and contractors, report workplace hazards, and provide a safe and positive workplace. Complete all necessary training and compliance...
accounts within limits authorized or obtains necessary information for supervisor to review/approve the settlement Responsible... Completes all required compliance or other training Qualifications we seek in you! Minimum Qualifications At least High...
-Specifics Training (PST) for new campaign/LOB launches Operations Management, Quality and PST to address performance gaps in... to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth...
, Consultancy and Product-Specifics Training (PST) for new campaign/LOB launches Operations Management, Quality and PST to address... to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth...