Qualifications: Bachelor's degree holder At least 2 years of Team Lead experience in BPO industry... to achieve the goals and requirements of productivity, quality standards and record retention. Responsible for evaluating staff...
Qualifications: Bachelor's degree holder At least 2 years of Team Lead experience in BPO industry... to achieve the goals and requirements of productivity, quality standards and record retention. Responsible for evaluating staff...
salary Qualifications: Bachelor's degree holder At least 2 years of Team Lead experience handling Technical Account in BPO... of productivity, quality standards and record retention. Responsible for evaluating staff performance, coaching and orienting on the...
set up Should have spent 3-5 years in US facing international BPO set up Should have minimum 1-2 years exp as a supervisor...Responsible for assuring efficient, timely, quality support to customers and internal stakeholders Responsible for team...
with Quality team and management across sites to identify learing gaps and develop LEAN, solution oriented and measurable training... Leave Associate / Supervisor Customer Service Call Center / BPO 10 openings Bachelor's degree graduate ACES CALL CENTER...
with Quality team and management across sites to identify learing gaps and develop LEAN, solution oriented and measurable training...Manage knowledge transfer, material development and training delivery Standardize training modules - ensuring...
with Quality team and management across sites to identify learing gaps and develop LEAN, solution oriented and measurable training... & Paternity Leave Associate / Supervisor Customer Service Call Center / BPO 20 openings Bachelor's degree graduate ACES CALL...
goals and requirements of productivity, quality standards and record retention. Responsible for evaluating staff performance... work. Responsible for creating and sending the operations daily status report to Supervisor or Operations Manager...
to achieve the goals and requirements of productivity, quality standards and record retention. Responsible for evaluating staff... records of the completed work. Responsible for creating and sending the operations daily status report to Supervisor...
goals and requirements of productivity, quality standards and record retention. Responsible for evaluating staff performance... work. Responsible for creating and sending the operations daily status report to Supervisor or Operations Manager...
Position Type: Supervisor Level - Experienced - Individual Contributor Employment Type: Full-Time, Permanent Work Setup... experience in the related field is required for this position Full understanding of call center metrics and quality measurement...
and Job Description: Involvement in Learning and Development with LMS and digital training platforms. BPO... or multinational company experience. Reports to Training Supervisor or higher. Coordinates and updates training materials, tracks...
projects assigned by supervisor. Perform checks on the efficiency and effectiveness of quality processes. Perform root cause... at work with TDCX, an award-winning and fast-growing BPO company. Work with the world's most loved brands and be with awesome...
Onsite Cebu City Qualifications: Has 5-10 years experience as QA Manager in a (BPO Industry is a must) Extensive... Responsibilities: Manage a team of 15-30 quality analysts. Monitor agents for compliance with established processes, policies...
(Required) Bpo Supervisor: 2 years (Required) Lean Six Sigma Certified: 1 year (Required) Quality Analyst in US Healthcare account: 2..., Experience and/or Training: College degree or relevant experience in business administration, communication or quality assurance...
Supervisor. The Quality Assurance Analyst’s primary responsibility is to assess the quality of interactions, the service being... To succeed in this role you must have experience in: At least 2 years of experience as a Quality Analyst in a BPO setting...
with all regulatory and quality assurance requirements. Collaborating with our Audit Training and Development manager to provide...The Role Your responsibilities will include planning and assigning tasks to team members, supporting their training...
We are seeking a dynamic and experienced Operations Supervisor to join our team. The ideal candidate... will have a strong background in BPO operations, excellent leadership skills, and a proven track record of driving performance and efficiency. The...
We are seeking a dynamic and experienced Operations Supervisor to join our team. The ideal candidate... will have a strong background in BPO operations, excellent leadership skills, and a proven track record of driving performance and efficiency. The...
will have a strong background in managing teams within a BPO/call center environment, preferably in sales and marketing functions... operations Supervisor reports directly to the Operations Manager. Main Objectives and Key Responsibilities: Team Leadership...