Job title: QA-Assistant Manager Account: US Healthcare Shift/Workdays: Rotating schedule Work Set-up: Onsite (Science... of assigned team. Conduct meetings regularly with assigned teams and senior executives to keep consistency in teamwork...
Role Name: Operations Manager Company Overview: Call Center/ IT-Enabled Service/ BPO Job Responsibilities..., and developing team leaders. Operations Strategy and Planning: Contribute positively and effective to a new BPO Supervise agents...
of work experience as an HR Manager, preferably in the IT/BPO industry and has a strong background in the following; (1...) Job Evaluation, (2) Organizational Development, (3) Project Management of HRIS Mid-Senior Level / Manager Human Resources...
with senior stakeholders to understand their requirements, conduct RCA to identify opportunities, deploy solutions and provide... and Process Improvement Facilitating change Facilitate Idea generation and idea management. Supporting training delivery...
etc.) Directly manages Senior/Ops Managers and cross tower leads Key Requirements: Minimum of 15 years overall experience in BPO... or Shared Services space Background in managing customer service (F&A) accounts as a Senior Manager/Director Assertive...