. Responsible for creating and sending the operations daily status report to Supervisor or Operations Manager. Qualifications... functions to meet the deadlines required by client and operations. Ensures that processes are in place to achieve the goals...
, weekends, and holidays. Reporting Line: Reports to the Call Center Operations Manager or equivalent. Job Types: Full-time...ROLE: Team Lead - BPO Location: Cebu city, Philippines. Salary: PHP PHP 35,000 max basic Project: Call center Language...
With the CX Operations Manager, determine the training needs in order to help add on new skills that can further improve CX... with TDCX, an award-winning and fast-growing BPO company. Work with the world's most loved brands and be with awesome, diverse...
A leading BPO in MOA is hiring! Job title: Process Trainer Reports to: Training Manager/Operations Manager Location...
daily status report to Supervisor or Operations Manager. At Transcosmos, our mission is to leverage customer insights...Qualifications: Bachelor's degree holder At least 2 years of Team Lead experience in BPO industry...
or Operations Manager. At Transcosmos, our mission is to leverage customer insights to always be client's most trusted partner...Qualifications: Bachelor's degree holder At least 2 years of Team Lead experience in BPO industry...
and Level 2 interview Non-negotiable: With at least 1 year of relevant experience as a QA for Healthcare BPO Can start ASAP... will report into an AM/Manager of Capability Development- Service Quality team. The role is likely to be Manila - Philippines...
operations daily status report to Supervisor or Operations Manager. At Transcosmos, our mission is to leverage customer insights...Qualifications: Bachelor's degree holder At least 2 years of Team Lead / Sales Coach / Trainer experience in BPO...
or Operations Manager. At Transcosmos, our mission is to leverage customer insights to always be client's most trusted partner...Qualifications: Bachelor's degree holder At least 2 years of Team Lead experience in BPO industry...
for creating and sending the operations daily status report to Supervisor or Operations Manager. At Transcosmos, our mission... salary Qualifications: Bachelor's degree holder At least 2 years of Team Lead experience handling Technical Account in BPO...
Delivery Manager Partner with Operations Assistant Managers and Team Leads to ensure agents meet corporate and partner key... and department requirements as informed by Operations and clients to ensure agents' success factors for onboarding and performance...
Delivery Manager Partner with Operations Assistant Managers and Team Leads to ensure agents meet corporate and partner key... and department requirements as informed by Operations and clients to ensure agents' success factors for onboarding and performance...
Quality Consultant to lead and establish a comprehensive quality audit program for our hybrid BPO operations. This role... of inbound and outbound calling. The Quality Manager will ensure all client operations meet service level agreements (SLAs...
work. Responsible for creating and sending the operations daily status report to Supervisor or Operations Manager... operations. Good communication skills Must have handled Blended Campaign (Voice and Non Voice). Amenable to work onsite setup...
or Operations Manager. At Transcosmos, our mission is to leverage customer insights to always be client's most trusted partner... operations. Good communication skills Must have handled Blended Campaign (Voice and Non Voice). Amenable to work onsite setup...
work. Responsible for creating and sending the operations daily status report to Supervisor or Operations Manager... operations. Good communication skills Must have handled Blended Campaign (Voice and Non Voice). Amenable to work onsite setup...
ideal candidate will have a strong background in healthcare operations, training, and supervision, coupled with excellent... of a Training Manager Qualifications: PHRN or Solid Healthcare Clinicals Training Experience Minimum 5 years' training experience...
HR Generalist will work closely with the HR Manager or Senior HR Generalist to develop and implement HR initiatives... OPERATIONS Manage HR administrative tasks, including payroll processing, personnel records, and employee data management...
HR Generalist will work closely with the HR Manager or Senior HR Generalist to develop and implement HR initiatives... OPERATIONS Manage HR administrative tasks, including payroll processing, personnel records, and employee data management...
experience Responsibilities: Assist the Operations department in achieving goals by mentoring, coaching and training QA agents... with Operations and Training to create action plans for agents who do not consistently meet goals. Ensuring agents understand...