, and investment solutions help people make the most of what’s important to them. We’re empowered by a vast agent network covering... . Job Description Summary Provide administrative support to a national sales force distributing financial service products. Primarily handle...
AI offerings like Virtual Agent, NLU, AI Search, Issue Auto Resolution, Task Intelligence, Document Intelligence, Generative... Agent is highly valued. Experience with development on the ServiceNow platform capabilities (Studio IDE, Mobile, Automated...
Account and MGA contracts, new business and policy service, agent contracting and policy transfers. Financial planning... insurance sales & advisory team. Who you are: Service - You consider both internal and external stakeholders and demonstrate...
/SSO and other widespread enterprise technologies Connect chat, agent chat, and virtual agent configuration and design...
la formation initiale offerte aux agent(e)s – Service clientèle conformément aux normes de la compagnie. Être en mesure d’obtenir... employeurs canadiens pour les jeunes ! En tant que membre du Service clientèle, vous ferez partie d’une équipe...
. L’occasion: Nous sommes à la recherche d’un(e) agent(e) de comptes bilingue pour notre équipe Services de correspondance... des Services de correspondance et des Services institutionnels d’Aviso en fournissant un service exceptionnel aux clients...
Agent de réclamation, domaine de transport - travaillez un jour par mois au bureau , Ontario Référence : ZEN124442... que possible Description du poste Poste : agent de réclamation, domaine de transport Lieu de travail : Montréal - hybride - travaillez un jour par mois au bureau...
Agent de réclamation, domaine de transport - travaillez un jour par mois au bureau , Ontario Reference : ZEN124442... Save Apply Posted 1 day(s) ago | Still Open Permanent Full time As soon as possible Description Poste : agent...
development / integration of solutions and provide advice on short/long term solution service development activities Produce... Connect cloud-based contact center solution. Services including, but not limited to: Call and Queue Flows, Agent Experience...
%) Experience with cloud platforms such as Azure, Dynamics 365, Power Platform Experience with Dynamics CRM Customer Service... Workspace, Agent experience profile, Session templates, workstream, and routing. Experience with custom .Web API development...
such as Azure, Dynamics 365, Power Platform Experience with Dynamics CRM Customer Service Workspace, Agent experiences profile... and understandable manner Must Haves: Experience with Dynamics CRM Customer Service Workspace, Agent experiences profile, Session...
Connect cloud-based contact center solution. Services including, but not limited to: Call and Queue Flows, Agent Experience... to a successful outcome Excellent customer service skills, including tact and diplomacy to ensure client needs are managed effectively...
such as Azure, Dynamics 365, Power Platform Experience with Dynamics CRM Customer Service Workspace, Agent experience profile..., Azure SQL, DevOps, CI/CD Pipelines etc. Proficiency in all cloud service models: SaaS, PaaS, and IaaS Certifications...
platforms such as Azure, Dynamics 365, Power Platform Experience with Dynamics CRM Customer Service Workspace, Agent experience... with Dynamics CRM Customer Service Workspace, Agent experiences profile, Session templates, workstream, and routing. Experience...
365, Power Platform Experience with Dynamics CRM Customer Service Workspace, Agent experiences profile, Session templates..., CI/CD Pipelines etc. Proficiency in all cloud service models: SaaS, PaaS, and IaaS Certifications in Dynamics 365...
Connect cloud-based contact center solution. Services including, but not limited to: Call and Queue Flows, Agent Experience... to a successful outcome Excellent customer service skills, including tact and diplomacy to ensure client needs are managed effectively...
, but not limited to: Call and Queue Flows, Agent Experience, Call Recording, Metrics, Contact Lens, CTR Data analysis Knowledge of the... to a successful outcome Excellent customer service skills, including tact and diplomacy to ensure client needs are managed effectively...
with an effortless experience. This includes ensuring that the processes remain updated, projects are supported with the agent..., and critical paths, and ensuring that the overall schedule remains aligned with business objectives Be aware of daily Service...
as required, as well as determining the impact of changes in hierarchy, service offering allocations, and scenario analysis. Assist... interpersonal and effective collaboration skills, to act as a change agent and facilitator and to establish relationships...
(e.g., self-service containment, agent augmentation, journey analysis) and experience integrating conversational...-Forward" portfolio adoption-focused on CCaaS (Contact Center as a Service), Omnichannel, AI/ML, Intelligent Orchestration...