, guidelines and the Group Code of Conduct. Key stakeholders* o Head - CRM Analytics o Head - CRM Secured, Unsecured...Job Summary Conduct portfolio analytics and deep dives as required by country/regional/Group Retail Credit. Develop...
Job Description -Director -CCaaS Implementation Firstsource Solutions is a leading provider of customized Business... Understanding how data and voice analytics work, use cases, direct use, and business benefit that it drives Understands emerging CX...
solutions Leverage cross functional relationships with various functions such as product, analytics, marketing and sales... excellence to ensure key goals are met To review the efficiencies for each team member on a weekly basis on the CRM tool...