that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee... for both business and leisure travellers, and the highly personalized, anticipatory service that Four Seasons guests expect and value...
alike. The Assistant Front Office Manager is concerned with the strategic management of the Front Office department... operations, Transportation team, Concierge and telephone service centre. What will I be doing? As the Assistant Front Office...
-up on any guest questions or queries immediately and if you don’t know the answer, check with your Manager. Ensure... to your section. Give guest service the highest priority. Display professional behaviour at all times. Avoid offensive...
Manager or Guest Service Manager to follow-up where appropriate. Follows-up with all guests to ensure satisfaction... that the Assistant Front Desk and Guest Service Managers are kept aware and up to date with operational issues. Ensure...