across multiple practices and offerings: Client Support Center, Application Support, Technical Support and Technical Operations.... Performance Objectives Excellence Provide technical and general application function/feature support for clients - from e-mail...
Center, Application Support, Technical Support and Technical Operations. Performance Objectives: Excellence Provide technical... and general application function/feature support for clients from e-mail, phone and customer portal inquiries. Manage and triage...
with a proactive approach. Analyze L2 support requests from individual business units, resolve issues, and escalate to relevant teams... and inform related teams. Work rotating shifts to ensure continuous platform operation, participate in planned activities...
ratings and other KPIs. Identify possible improvements related to work processes and tools. Provides application support... on weekends as part of weekly shift schedule. Willing to do rotating shift, particularly EMEA and NA shift. Preferred...
The AS400 L3 Application Support will work on new application development as well as enhancing and maintain existing... developed applications and troubleshoot issues encountered on AS400 servers. The AS400 L3 Application Support is expected...
Fixed shift Monday to Friday Supplemental Pay: 13th month salary * Bonus pay Application Deadline: 08/05/2024 Expected Start...DUTIES and RESPONSIBILITIES Develop high quality application engineering solutions for the customers Prepare commercial...
, document adverse events and product complaints, support product launches and help customers set up successful medical..., Philippines Work Shift Schedule: Night Shift (US business hours) Work Setting: Hybrid; 1 to 3 days a week on-site (after training...
,000.00 per month Benefits: Paid training Schedule: 8 hour shift Supplemental Pay: 13th month salary Application Question...(s): Are you okay to work full onsite in Makati, night shift, rotating shift How much is your mothly expected salary Are you CCNA...
have a learning agility and looking to develop their career further. Provide pre and post support for software application releases... working in a global team providing 24/7 support using an 8-hour revolving shift pattern. You will be the most senior support...
and analytical skills. Problem-solving skills and attention to detail. Flexibility to work rotating shifts, including nights... and weekends. Responsibilities: Supervise service desk technicians during assigned shifts. Provide technical guidance and support...
work (Preferred) Application Question(s): Are you willing to work on a rotating shift basis, including weekends... to work rotating shifts to support 24/7 operations. Excellent communication and customer service skills...
and analytical skills. Problem-solving skills and attention to detail. Flexibility to work rotating shifts, including nights... and weekends. Responsibilities: Supervise service desk analyst during assigned shifts. Provide technical guidance and support...
their career further. Provide pre and post support for software application releases working in a global team providing 24/7... support using an 8-hour revolving shift pattern. You will be the most senior support analyst within a shift and will provide...
application releases working in a global team providing 24/7 support using an 8-hour revolving shift pattern. You will be the... most senior support analyst within a shift and will provide guidance and coaching to the team. Manage and handle all incident...
to agents and management to support service level and abandonment rate goals. Acts as liaison between operations, technical... operations, and client teams by troubleshooting issues and submitting tickets. Assists with training and support of software...
details about your required accommodation to support you during the job application process. *This telephone line is reserved solely for job seekers... scheduling and coordination of phone and non-phone work. Provides direction to agents and management to support service level...
Business unit: Downstream and Renewables Experience Level: Early Careers Job Description: Loading Support Services (LSS...) provides 24-hour support to Shell Distribution terminals, Outside Supply Points, Fuels Sales & Marketing, and the Distribution...
and/or troubleshooting support to the client's customers. Support advertising customers and deliver consultative support. Perform data... year BPO phone/voice experience Must have technical support experience Preferably with email and chat experience...
Position Overview: The IT Support and Network Admin plays a crucial role in maintaining and optimizing the organization...'s IT infrastructure and support services. Responsibilities encompass managing help desk operations, overseeing desktops...
possible improvements related to work processes and tools. Provides application support to clients as required. Contributes information... schedule. Willing to do rotating shift, particularly EMEA and NA shift. Preferred Qualifications At least 4 years Technical...