requirements such as but not limited to production credit, active agent count and conservation rate. Create and execute programs...
Overview The QA Analyst will be responsible for proactively identifying agent level performance related opportunities... by KPI up to and including customer experience drivers, sales conversion influencers, customer satisfaction levers, agent...
's agent for further assistance in resolving issues when deemed necessary. CallTek is responsible for promptly communicating...
's agent for further assistance in resolving issues when deemed necessary. CallTek is responsible for promptly communicating...
's agent for further assistance in resolving issues when deemed necessary. CallTek is responsible for promptly communicating...
of operation and this role is in a prime place to be a positive agent of change instilling Safety Culture of the company. We hope...
& Environment in all areas of operation and this role is in a prime place to be a positive agent of change instilling Safety Culture...
. o approval coming from POS for partial withdrawal, Corporate Services on branch utilities, Agency Distribution on agent’s tablets...
an impact? This position is responsible for business and technical performance related to the CXOne Agent product... and customized training to customers for the Agent product family Assist customers to achieve desired business outcomes and ROI...
that will last for 5 months, with the possibility of renewal. Qualifications: Experienced Call Center Agent: Previous experience...
Responsibilities: Ensure that annual sales, manpower, active agent count, and leader development are met. Establish and implement...
Job Description: We are seeking a highly motivated and results-driven Outbound Sales Agent to join our team. As an Outbound Sales Agent...
Job Description: We are seeking a highly motivated and results-driven Outbound Sales Agent to join our team. As an Outbound Sales Agent...
that will last for 5 months, with the possibility of renewal. Qualifications: Experienced Call Center Agent: Previous experience...
Agent is a customer service professional who handles customer inquiries, requests, and issues through various communication...
Synapsewerx is seeking a highly skilled and experienced Senior Data Scientist / AI Agent Engineer with significant... of machine learning models, with a strong emphasis on generative AI and autonomous agent capabilities. Architect, design...
and facilitating developmental activities. He or she will also be accountable for customer and client escalations, agent productivity...
, mentoring, and developing teams. Ability to analyze agent and team performance data, identify trends, and create effective...
and securities. Additionally, the ORC team monitors and processes agent related transactions and provides support to the Transfer... Agent community. What You'll Do Executes on operational processes by following documented procedures and job aides...
end-to-end customer journey via omnichannel engagement (voice, email, SMS, chat and conversational AI) and optimize agent...