. Route cases to the correct queues within the queue management system. Ensure efficient and timely case assignment to the... within the Queue management workflow. Participate in team meetings and contribute to discussions on improving team efficiency...
. Route cases to the correct queues within the queue management system. Ensure efficient and timely case assignment to the... within the Queue management workflow. Participate in team meetings and contribute to discussions on improving team efficiency...
for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives... rollout, perform PIR and post deliverable support/technical strategy User management for developer activities, manage RBAC...