principles. The role involves handling customer queries efficiently via calls, emails, or chats, providing timely solutions...
customer experiences. You'll be the go-to person for troubleshooting software/hardware issues, guiding users through solutions... step-by-step solutions- Escalate complex issues to appropriate internal teams (e.g., developers, sysadmin)- Document...
Roles & Responsibilities - International Voice Process (Customer Support)Key Responsibilities:- Handle inbound and outbound customer calls efficiently.- Resolve customer queries, provide accurate information, and ensure satisfaction.- Maint...