in a professional manner- Address customer inquiries and resolve complaints efficiently- Provide information about products and services...
all the information required about product or services - Ensure customer satisfaction act as a first contact person - Manage...
- Communicating service expectations within a company- Answering phones and responding to customer questions- Assisting with customer issues- Managing customer interactions and resolving complaints- Providing product or service information-...
- Utilized customer support tools Zendesk, Freshdesk to manage and resolve an average of 20 tickets per day, maintaining a 100% satisfaction rating.- Handled client inquiries efficiently across multiple channels email, chat, phone, prioriti...
- The Field Collection Executives will be responsible for collecting/recovering payments from customers who has taken any short of loans, however, have failed/missed to make the repayment by visiting door to door and return the collected am...
Key responsibilities : Key Account Executive1. Cross sell/Upsell new service tiers to existing clients & new clients & increase share of revenue2. Account Management3. Own P&L for portfolio managed4. Track and improve key metrics like reven...
Responsibilities :- To meet monthly targets of generating monetization money from your category.- To work together as a team for several initiatives and common projects.- Building lasting relationships with accounts and ensuring we grow the...
Qualification: Any Graduate with 1 year experience. Candidate should know English (Versant Level 4) and Hindi 6 Days workingRotational Shifts : (8 am - 8 pm) 1 Rotational OffWork from OfficeCTC: 30,000/- PM- To create a strong pipeline of B...
- To own & deliver monetization targets for your category'- To create a strong pipeline of Brands to pitch for Brand solutions and convert them at a healthy rate- To create a detailed media plan against the planned spend for every brand- To...
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